Troubleshooting

Blink-#### Does not appear in my device's WiFi settings

If the Blink-#### network does not appear in your mobile device's WiFi settings follow these steps: 1. Be patient – sometimes it can take a minute to appear. Try refreshing your networks list to see if it bec...

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Unable to add a camera

If you are unable to add a camera to your Blink system, it may be due to the following: Be sure that the batteries have been installed correctly in the camera. Upon inserting them, you will see a bright red ...

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Camera Offline Message

If your Sync Module is unable to communicate with one of your cameras, that camera will be greyed out as seen in the image below. If your camera is in this state, you may need to try the following troublesho...

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