FAQ

Can the Blink app be accessed from more than one device?

Yes! You can download our app to as many iOS and Android devices as you’d like, so the entire household can receive alerts or check in at home. Please note that Blink’s initial release will only allow for one a...

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Does Blink pan and tilt?

Blink’s included mount will allow you to easily adjust the positioning of, and pan, tilt or swivel the camera. Please see our article on mounting your Blink camera here. Blink’s positioning and/or view cannot ...

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What is the range of the Sync Module? How far away can camera units be placed?

Assuming a fairly standard home (single building, no unusually dense construction materials), the Sync Module should be able to communicate with Blink units up to (and perhaps over) 100’ away in any direction.

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How many cameras can I add to a single system?

For your Blink System, both cameras and alarms are considered devices. Each system can currently support up to a total of 10 devices with a mix of cameras and alarms. The Sync Module is not included in the 10...

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Where is recorded video stored?

Blink’s default setting will store all video on our secure servers. You are allotted 7,200 seconds of recorded motion clips on Blink's secured servers. Once that limit has been reached, clips will be removed ...

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Are video clips limited to five seconds? Can I change that?

No, and yes! Clip length is customizable up to 60 seconds. For information on how to change your clip length, click here.

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What’s Live View?

Live View mode allows you to view any camera from the Blink app, at any time, whether or not you’ve received an alert.

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Can I record when I’m in Live View mode?

Not yet; but this is a feature under consideration for future release!

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How much storage do I get for recorded videos?

Blink’s server provides each system storage for up to 7,200 total seconds of video (or 1,440 five-second events). If you reach your storage limit, your oldest alert clips will be overwritten by the newest.

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How much data does a single clip use?

A five-second motion clip with audio will use up to 750KB of data. This is important to note in the event that you are accessing clips via a cellular network, rather than a WiFi connection.

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