Using the Blink Video Doorbell with a Sync Module

The Sync Module handles a large amount of communications between the Blink servers and your doorbell. When you add the doorbell to a system managed by a Sync Module, battery life is improved to last 2 years with normal use, and other features become available.

When your doorbell is not connected to a Sync Module, and it is not connected to compatible powered wiring, it operates in Event Response.

Click the following section for more information.

Event Response

Event Response mode starts automatically when the doorbell has no Sync Module connected and powered wiring is not compatible. When the doorbell is connected to a Sync Module system, or to compatible powered wiring, the doorbell exits Event Response.

In Event Response mode, the Blink Video Doorbell powers all of it's own communications, and batteries drain faster than if the doorbell is connected to a Blink Sync Module or powered wiring from a chime system you already have.

"Event Response" appears on the Blink app home screen as an overlay, shown in the image below. In Event Response, the doorbell is not connected to the internet full time, so you must press the ringer button to complete any Settings or Arm/Disarm action.


If you install a Sync Module after the doorbell

When you add a Sync Module after the doorbell has been installed, select the doorbell system when you reach that step. If you complete the Sync Module setup on its own system, the doorbell informs you that it is available for connection.

Link: Adding the Blink Video Doorbell to your system

Event Response Details

Saving Clips
Event Response mode, by itself, provides motion alerts and doorbell press alerts only. To save video clips when motion is detected or the ringer button is pressed, add the doorbell to a Blink Subscription Plan, or connect to a Sync Module 2 with a recognized USB drive inserted.

Viewing Clips
On the clip list screen, Doorbell clips are shown with a "Bell" icon indicator, and if you do not have a subscription or Local Storage you see the "Non Media Event" screen indicating that an event happened, but no clip was saved.

Alerts and Notifications
When the doorbell button is pressed, or when the doorbell is "Armed" and motion is detected, you receive alerts in the Blink app. You can tap the alert within 60 seconds to enter a Live View session with two-way talk. To save batteries, the doorbell enters a sleep mode after 60 seconds.

Press Doorbell to Save Changes
In Event Response, you must press the doorbell button to 'check-in' and download any new settings changes. Without a button press, or motion activation event, your doorbell checks-in once every 24 hours to automatically download any new configuration changes.

Photo Capture
Photo Capture is available if you have an active Blink Subscription Plan or free trial. Photo Capture stores a photo every hour, and if there are no other events, it puts them together into a compressed-time video you can see in the Blink app's clip list. When a motion event or doorbell press does happen, the Photo Capture stops so your notification can get through, and then resumes after. Each time Photo Capture stops, you receive a video of the images taken up to that point.

Video Thumbnail
When the doorbell is in Event Response mode, and a subscription is active, the on-screen thumbnail is updated each time the doorbell ringer button is pressed.


Unavailable Features
These features are not available in Event Response:

  • ZonesBeta
  • Live View started from the Blink app
  • Thumbnail image started from the Blink app
  • Scheduling
  • Live View on Alexa enabled devices

Battery Life
Battery performance is directly related to the amount of use. To improve battery life and gain features, visit Using the Blink Video Doorbell with a Sync Module‍, or consider connecting your doorbell to an existing chime with Blink Video Doorbell wired installation‍.


Event Response Installation

Setting up your doorbell to use Event Response happens automatically when you do not connect to a Sync Module or powered wiring.

Adding the Blink Video Doorbell to your system‍ 

After adding the doorbell to your account, you can choose to mount it.

Mounting the Blink Video Doorbell‍ 

Event Response does not have special mounting instructions.

  • Use the provided template to set mounting hole locations.
  • Attach the backplate to a flat surface.
  • Attach the doorbell to its backplate.
  • If doorbell camera view requires adjustment, click to learn about installing a wedge or corner mount‍.
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Other Options
To improve the battery life of your Blink Video Doorbell and to have more features available, add a Sync Module‍ to your system, or connect to existing wiring‍ from a doorbell.

With a Sync Module 2, you have the option to save clips from the doorbell onto a USB drive as Local Storage without needing a Blink Subscription.

With a Blink Subscription (purchased through Amazon.com) you have a range of features available to cover either one camera or the entire account. Click for more information on Subscription Pricing.‍ In Event Response, without a Sync Module 2 configured for Local Storage, or a subscription, you will not be able to save motion clips, save live views, or receive photocaptures from the camera.

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It is easiest to add the doorbell in Event Response to a Sync Module in the following steps.

  • Add a Sync Module to your account.
  • Select the existing doorbell system when you are asked to choose.
  • Follow app instructions to join the Sync Module with the doorbell.
  • Or, from the home screen, tap the "Sync Module Available" message.

Add a Sync Module and select the doorbell system

1. From the home screen, tap the Add Device  + icon.

Add Device icon on the Blink app upper right corner


2. The Add Device screen displays your device options.

add camera and device screen of Blink app


3. The serial number is also printed as a QR code. To scan a QR code, the Blink app requires permission to access the camera on your mobile device.

If the access request appears, tap "OK" to permit the Blink app to scan the QR code, automatically entering the serial number. If you prefer, you can deny access to the camera by tapping "Don't Allow" and enter the serial number manually.


Scan the QR code on the back of the Sync Module. To learn where the QR code and serial number are, tap the "Help me find my QR code and serial number" link at the bottom of the Scan QR Code screen.

put the QR code into the Blink app viewscreen. You can tap the camera image below to locate the serial number QR code.

When the Sync Module is recognized, a green square appears. You are asked to choose a system, or create a new one. Notice if your doorbell system is included in the "Systems without Sync Modules". Standalone Mini cameras will also appear here.


Tap your existing doorbell system to begin the connection process.


After you select the doorbell system, the app shows you what the Sync Module looks like when it is ready to set up. Look for the blinking Blue LED and a solid Green LED, and if the pattern is displayed, tap "Discover Device". If you do not see the pattern, click to learn about the Sync Module Reset Button‍.

Next, a popup requests permission to join the network created by the Sync Module. Tap "Join".

 


When the Sync Module is joined, you are presented with a screen of 2.4Ghz Wi-Fi networks within range. Tap your network name.

When you tap your Wi-Fi network name, you are presented with a password entry field. Ensure that your password is correct before you enter it. Incorrect password is a common cause of difficulty getting started. Tap "Join" on your keypad to continue.

add sync module to Wi-Fi internet  add Wi-Fi internet network password


While your Sync Module is being connected to your Wi-Fi network and then to the Blink servers, you are shown a waiting screen.

 

When Sync Module installation is complete, you are asked if you want to connect your doorbell to this new sync Module. Tap "Yes".


When your doorbell is in Event Response, it goes into a sleep mode 60 seconds after an event. To download the new settings and complete the Sync Module setup, press the doorbell button as the next screen requests.

After you press the doorbell button, the following screens appear to show activity and then completion. Tap "Done" when you see "Sync Module 2 added to <your-system-name> system!" and you should be returned to the Home Screen.

 


Possible Error Messages

If adding a Sync Module does not complete as described, the following error messages might appear.






This screen appears after an unsuccessful attempt to join the Wi-Fi network.
To make sure the doorbell is ready for connection, remove and replace the batteries to restart the blinking Red LED.





This screen may appear if the Wi-Fi password was entered incorrectly. Make sure you have the correct password, and tap "Retry" to attempt to connect again.



This screen may appear if you have already installed your Sync Module and tried to delete it in order to add it to the doorbell system. Follow the instructions to reset your Sync Module and prepare to install it again.

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How to add a Sync Module

After installing the Blink app and creating an account, you must create a system to attach cameras to. Sync Modules manage one system each and can have up to ten devices attached. Some Blink cameras, like the Blink Mini, can manage their own system, or be added to a Sync Module managed system, to behave just like your other Blink cameras.

Add a Sync Module and create a system

1. From the home screen, tap the Add Device + icon.

Add Device icon on the Blink app upper right corner


2. The Add Device screen displays your device options.

add camera and device screen of Blink app


3. The serial number is also printed as a QR code. To scan a QR code, the Blink app requires permission to access the camera on your mobile device.

Tap OK to permit the Blink app to scan the QR code, automatically entering the serial number. If you prefer, you can deny access to the camera by tapping Don't Allow and enter the serial number manually.


To learn where the QR code and serial number are, tap the "Help me find my QR code and serial number" link at the bottom of the Scan QR Code screen.

put the QR code into the Blink app viewscreen. You can tap the camera image below to locate the serial number QR code.


4. When the QR code is recognized, you are asked to create a new system by tapping the text entry box and providing a name. Tap "Done" to continue.

Select or create a System


5. The Add Sync Module screen will instruct you to plug in your Sync Module and then wait for the light pattern of blinking blue and steady green.

When you see the pattern on your Sync Module, tap Discover Device.

Ready Sync Module light pattern blinking blue over steady green

Note: If you don't see the blinking blue light pattern, then you may need to reset the sync module. Click for instructions to reset the Sync Module.

6. The Blink app needs to connect to the Sync Module's Wi-Fi network. It is named “BLINK-" followed by four digits from the Sync Module Serial Number.

Tap Join, then you are asked to join your local Wi-Fi network.

join Blink network app dialog


7. The Add Sync Module screen displays 2.4 GHz Wi-Fi networks within range.  The Sync Module stores network information for devices that are added to its system. If you do not see your local Wi-Fi network, tap Refresh List at the bottom of the screen. You can troubleshoot Wi-Fi connections here.

add sync module to Wi-Fi internet


8. When you tap your Wi-Fi network name, you are presented with a password entry field. Ensure that your password is correct before you enter it. Incorrect password is a common cause of difficulty getting started. Tap Join to continue.

add Wi-Fi internet network password


9. When network setup is complete, you are notified on the screen. Tap Done to complete the install process and view the Blink app Welcome screen where you can now add a camera.

Adding sync module steps complete


The system name should appear at the top of the Home screen. You are notified that the Sync Module has been added, the 'cloud' icon shows a green connection line indicating that the Sync Module is communicating with the Blink servers, and you can now tap the plus symbol  +  to add a device.

home screen after system complete


The next step is to add a device. Click here to continue.

Click here to learn more about the Sync Module 2.

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