SMS text messages and voice phone calls are part of our Multi-Factor Authentication account protection. Blink uses this number to positively associate your device to the Blink app to make sure the person making changes is you.
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What if I no longer have the phone number associated with my Blink account?
If your phone number has changed, or you can't access the phone number you used to set up your Blink account, contact customer support for assistance. Please note, you must be with your Blink devices in order for customer support to assist you.
Note: Your personal contact information is private and will not be used for additional purposes or be shared with third parties.
Use these steps to update your phone number within the Blink app.
- Tap Settings
at the bottom of your home screen. - Select Account and Privacy.
- On the Account and Privacy screen tap Phone number.
- You will be prompted to enter your Blink account password.
- On the Change Phone Number screen, enter your new number. You can also change the Text or Voice call options below.
Note: The Text (SMS) option can only be used with mobile phone numbers and will not work with landline phones. Both mobile and landline numbers can be used with the Voice call option. We never market your information and only use your phone number to associate the device with the Blink app for your account security. Contact us if you have any concerns.
Once all of your new information is updated, tap the Change Phone Number button.
- You will receive a text or voice call verification on your updated phone number to complete the process.