Alexa FAQ

What is the pin?

When you first enable the Blink SmartHome skill, you are asked to sign in with Blink account credentials and to create a personal identification number (PIN) code. When you ask Alexa to disarm your system, you are asked to provide the 4-number PIN code. The PIN is not the same as your Blink account password, and it is not related to  PIN codes that are sent to you by the Blink app to authorize account activity.
If you ever forget your Blink SmartHome skill PIN, just disable and re-enable the Blink skill in the Alexa app to create a new one.

Please note, if the pin is older than 60 days, you will be alerted to update the pin for security purposes. Disable and re-enable the Blink SmartHome skill to create an updated pin.

The Blink SmartHome skill is automatically disabled after three incorrect attempts to enter the pin. Disable and re-enable the skill to create a new pin.

 

Do Alexa Routines work with Blink SmartHome?

Alexa Routines are enabled for the Blink SmartHome skill.

Learn more about Alexa Routines here.

 

How do you enable motion detection notifications for Alexa?

Notifications of motion detection are currently supported for Alexa devices.

Learn more about Motion Announcements here.

Note: Alexa does not provide announcements for cameras using Local Storage to record imagery directly to a Sync Module 2 with attached USB drive.


Why are Live Views saving as clips when that setting is disabled in the Blink app?

You can activate and automatically save a Live View session from a camera that uses Cloud Storage by saying: "Alexa, show me (camera name)." Live Views show in the Alexa device for five minutes unless cancelled manually.

Please stay tuned for new feature releases in our updates section!


Does Blink SmartHome Skill support Auto Live View with Doorbell press or motion detection?

No, currently the Blink SmartHome skill does not automatically stream live view when the Blink Video Doorbell is pressed or motion detection is triggered. You can ask Alexa to steam Live View when you receive a Doorbell press or motion detection notification by asking "Alexa, show me [camera name]."

Note: Live View from an Alexa command is not available when the Blink Video Doorbell is in Event Response mode.


Do Alexa routines work with older Blink devices?

The XT and Indoor (gen 1) cameras are not supported on some Alexa Built in devices like newer smart TVs, the Alexa PC app, and other clients that use the alexa web player.


When will routines be available in the UK?

We currently have no official release date for availability in the UK. Please stay tuned for new feature releases in our updates section!




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