Removing the Video Doorbell from the back plate

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CAUTION

Electrical Shock Hazard: When electric wires are connected to the back plate, live current is available at the two metal contact posts. To be completely safe, we recommend turning off all power to the doorbell chime at the circuit breaker before opening the doorbell case to change batteries.


To remove the doorbell from its back plate, use the Opening Key that came taped to the paper template in the product box. If you need another key, contact Blink support‍.

Opening Key1641309775854-1641309775854.png
Put the key into the opening at the base of the Blink Video Doorbell.

If your doorbell has a battery cover, then removing it from the back plate is done by pressing the key straight into the slot until the grey catch is released.


If your doorbell has an open battery compartment, the latch is opened by pulling the key toward you slightly. When released, slide the doorbell up while pivoting away from the back plate.

Inside the battery case you can find the QR code and corresponding Device Serial Number (DSN), the reset button, and a diagram shows the correct position to insert new batteries.
There are two types of doorbell design. One has an open battery bay, the second has a weather protective battery cover. Both are shown below.

Type 1
Open battery bay
     Type 2
     With Battery cover
Type 2
Battery cover removed


If your doorbell has the weather protective battery cover, keep it safe when you change batteries, because the door is important for proper function.

Open battery cover: Press the grey release button to open, then lift the door, to remove.

Replace battery cover: Insert tabs of the door into the slots near terminal screws.

Close battery cover: Complete closing the door and press until a click confirms it is secure.


Reconnecting the doorbell

If your doorbell has a battery cover, make sure it is in place, and secured before reconnecting to the back plate. Align the top of the doorbell with the top of the back plate so that the hook sets, then press the bottom against the back plate firmly until you feel and hear a click.

For doorbell with an open battery bay, connect the doorbell to the back plate by lining up the pins and using a two step motion - press the doorbell against the back plate firmly (with moderate force), then push down to line up the bottom edges. You should feel a slight click when the doorbell is secure.


Press the doorbell button to test it.




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