If your Sync Module is unable to communicate with one of your cameras, that camera will be greyed out as seen in the image below.
If your camera is in this state, you may need to try the following troubleshooting steps to get that camera back online.
- Power cycle your camera by removing the batteries for 5 seconds and reinserting them. Wait 30 seconds, then try using that camera again.
- Move the camera closer to your Sync Module.
- Replace the batteries with new 1.5v Lithium AA batteries.
If you continue to have difficulties with your camera, please contact Technical Support here.