A Sync Module is an integral part of every Blink system and is needed for any type of Blink device to stay online. It must stay plugged in to a power supply and connected to an active 2.4 Ghz WiFi-based internet connection at all times. The Sync Module relays commands and WiFi information from the app to Blink devices allowing them to communicate with our servers. If you do not have a Sync Module OR if it is offline, you will be unable to do the following:
- Create a Blink system
- Add new Cameras or Blink devices
- Manage or access your system
If you have a Sync Module but it is offline, please see our help article here.