The Blink Video Doorbell attaches to its back plate. If the back plate is attached to a flat surface, the doorbell can be connected and removed more easily.
Electric Shock Hazard: When your back plate is connected to powered wiring, the terminal posts have live current. If you connect the terminals by touching them with bare skin or a conductive object like a screwdriver, electric shock can result.
You may have received a replacement back plate that looks different from the original.
Responding to customer feedback that the back plate was not rigid enough, we added a stiffener plate and a foam layer where the back plate rests against your mounting surface, and the hooks have been made thicker to add strength.
If you are mounting just the back plate to a surface, use the included all-purpose screws.
Please contact support with any questions or concerns.