Blink products do not support, or make use of Amazon Sidewalk
To learn more about Amazon Sidewalk and how Alexa devices make use of this service please click to visit the Amazon Sidewalk website. You can also click to visit the Alexa Sidewalk Help Page to learn how to enable or disable the service.

Content Links

Introductory video

I. Blink SmartHome Skill
II. Alexa Enabled Devices

1. Supported Non-Screen Devices
2. Supported Screen Devices

III. How to Set up
IV. Frequently Asked Questions
V. Common Errors
VI. Alexa Voice Commands

1. Non-Screen Device Supported Commands
2. Screen Device Supported Commands

I. Blink SmartHome Skill

Blink SmartHome is an Alexa skill that allows you to conveniently access Blink cameras with just your voice! Enable the skill in your Alexa app then connect it to an Alexa enabled device for a range of access and notification options.

The features of this skill are available on Echo Dot, Spot, Show, Tap, Fire TV, Stick, Cube and Fire Tablets as shown in the following table. Click for a table of voice commands.

Please note that the Blink SmartHome Alexa Skill is currently only available in the US, Canada, UK, Germany, France, Italy, and Spain.

Alexa Routines and Motion Announcements (click to learn more) are supported only in the US and Canada at this time. Please learn about new feature releases in our updates section. 

II. Alexa Enabled Devices

Following, is the list of Alexa devices that are currently compatible with the Blink SmartHome skill. Some features may only be available on certain devices.

1. Supported Non-Screen Devices

Blink Floodlight Mount
Echo Gen 1, 2
Echo Dot Gen 4 With clock and Alexa
Echo Dot Gen 4 (2020 release)
Echo Dot Gen 2, 3
Echo Plus Gen 2, 3
Echo Studio Gen 2, 3
Echo Tap (does not support Motion Announcements)

2. Supported Screen Devices - (camera audio is listen only)

Echo Show 15
Echo Show 10 Gen 3
Echo Show Gen 2
New Echo Show 8
Echo Show 8
All New Echo Show 5  Gen 2, 2021 release
New Echo Show 5 Kids Gen 2
Echo Show 5
Echo Show Gen 1
Echo Spot
Fire Tablets Fire HD 8, Fire HD 10, Fire 7", Fire 8", Fire 10"
Fire TV Edition Fire TV Gen 1, 2, Element 4k, Toshiba 4k, Insignia 4k, Toshiba HD, Insignia HD
Fire TV Stick Fire TV Stick 4k, Fire TV with Alexa Voice Command
Fire TV Cube

 

III. How to Set up

Enabling Blink Smarthome Skill:

1. Open the Alexa app, tap the curtain menu in the lower right-hand corner, and select "Skills & Games."
   
   
   
2. Search for "Blink SmartHome", then select the Skill. Tap "ENABLE TO USE" and you are sent to the Link Account Sign In page.
   
   
   
3.  Enter the email address and password of your Blink account. You are also asked to create a 4-digit pin code for Alexa to provide functions requiring enhanced security. Then tap the Sign In button.
   
   
   
4. By default, multiple factor authentication asks to confirm a PIN code sent to your mobile device. Enter the code and tap "Verify Code". If you have not received a code within 2 minutes, tap "Resend Code".
   
   
   
5. The Alexa app communicates with Blink account servers, detects devices, and then displays a message saying, "Your Blink SmartHome has been successfully linked."
   
   
   
6. Tap CLOSE, and you are shown the Discover Devices screen. Note that your devices may have already been discovered, but it is safer to attempt discovery again. Tap Discover Devices.
   
   
   
7. After about 45 seconds, the Setup screen appears informing you that devices have been found and connected with the Blink SmartHome Skill. Tap "choose device" to begin setting one up.
   
   Note: Occasionally, the app message will say that no new devices were discovered. In that case, tap the Devices icon on lower right of the screen for a list of known devices.
   
   
   
8. The Cameras screen shows your discovered devices.
   
   Note: Alexa has its own feature named "Live view" and indicates if your camera can use it. Since Blink cameras have their own Live View feature, the Alexa app shows you have a Blink camera that does not support Alexa Live view.
   
    

IV. Frequently Asked Questions

V. Common Errors

"Sorry, cameras don't work on this device."

If you come across this error message, this may mean that the voice command you are issuing is not supported by the type of Alexa device you have integrated with the Blink SmartHome skill.

To resolve this, verify what type of Alexa enabled device you are using to check its compatibility with the command(s) you were trying to issue.

Viewing motion clips or Live View commands are supported only on the following devices: Echo Show, Spot, Fire Tablets (sold in the US), Fire TV, Stick, and Cube

Blink XT and Indoor (gen 1) cameras are not supported on some Alexa Built in devices like newer smart TVs, the Alexa PC app, and other clients that use the alexa web player.

"Couldn't find a device name Blink."

This error message occurs when your devices are not all found on the Alexa app. Without all Blink devices discovered, Alexa will not know which device a command needs to be issued to.

1. Open the Alexa app > Tap “Devices” > Tap “Cameras” > Check to ensure all of Blink devices are listed there.
2. If all Blink devices are not discovered, go to “Devices” > Tap “plus sign” located on upper right-hand corner > “Add Devices” > “Cameras” > “Discover Devices”

If you continue to experience issues with the command, please follow the below troubleshooting steps to delete and relink the "Blink SmartHome" skill:

1. Tap the “Curtain Menu” located on top left corner of the Alexa App.
2. Tap “Skill & Games” > “Your Skills” > locate “Blink SmartHome” and disable the skill.
3. Once the Blink SmartHome skill is disabled, tap “Devices”, located on bottom right corner.
4. Tap “Cameras” and select each one of Blink cameras listed, then delete each by tapping on the “Trash” icon.
5. After the Blink SmartHome skill is disabled all Blink devices are removed, follow the Enabling Blink SmartHome skill steps to relink the skill.

"Please specify a system"

If you have multiple Blink systems set up on your account and you don’t specify the system name that you’re issuing the command to, (i.e. “Alexa, ask Blink to arm”) you will receive this message. In this case, make sure to include the exact system name for Alexa to distinguish between your multiple systems. For example, if you have a System named "Home", say: “Alexa, ask Blink to arm Home”. 

"Hmmmm, Camera is not responding" or "Ok. I'm not quite sure what went wrong" or just "OK"

This error message occurs if your devices are muted when you use a voice command "Alexa show me the camera name". It is only an issue when the Echo Show has the firmware version 6.5.4.1 installed. The solution is to enable the microphone for that camera in the Blink app's Live View settings.

Disarming the system instead of disabling the skill

Because it is a major event, there is a specific voice command to disarm your Blink system.  Saying the wrong phrase could result in disabling the entire Blink skill.

“Alexa, ask Blink to disarm, my pin is:" and speak the PIN number that you set up in Alexa for this Blink skill.

If have more than one system associated with the account, include the system name in your request like so:

“Alexa, ask Blink to disarm [system name], my pin is:” and speak the PIN number that you set up in Alexa for this Blink skill.

If your system is named "House" and your PIN is "1234", the request would be:
"Alexa, ask Blink to disarm House, my pin is 1234." 

Caution: If you ask Alexa to “disarm Blink”, Alexa disables the skill entirely, which means you must re-enable the skill through the Alexa app to regain function. 

Blink Floodlight Voice Commands

Voice commands specifically for the Blink Floodlight must always end with "light" (ex. “Alexa, turn on/off the <outdoor camera name> light.”). If "light" is not stated in this case, Alexa will reply with "Turn on is not supported currently, but you can ask to show the camera". The outdoor camera, when connected to a floodlight mount, can be controlled with voice commands the same as when it is not connected to a floodlight.

Click here to learn more about using Alexa commands with a Blink Floodlight.

VI. Alexa Voice Commands

1. Non-Screen Device Supported Commands

2. Screen Device Supported Commands (camera audio is listen only)

If “ask Blink” is not included when issuing a voice command, Alexa may report back saying, “You have Blink SmartHome skill enabled, would you like me to open it”, to indicate an incomplete command.

* Not available for Blink Video Doorbell in Event Response mode.

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