If your mobile device has no connection to your Wi-Fi network, you will not be able to add a Sync Module or Blink camera. However, if you have Wi-Fi switched "off", the Blink app attempts to switch Wi-Fi "on" in the install process.

After a device is added to your Blink system, you can use the Blink app for all other functions on mobile data alone, or on another Wi-Fi network. Click here to learn how to set up and add devices to a Blink system.

Here's some tips to help get your device connected to your Wi-Fi network. 

• Make sure your device’s Wi-Fi is turned on and not in airplane mode. Depending on your device, Wi-Fi settings can be usually located within your Settings app or by swiping down from the top or up from the bottom of your screen. 

• Restart your device, or try switching the Wi-Fi setting off and on again to establish a connection.

• Make sure your mobile device is within range of your router or access point.

• Check that your router and any access points are powered on. Restarting your Wi-Fi router may also resolve this issue.

• Check that other devices are able to connect and function properly on your Wi-Fi. This will rule out any network issues.

• Make sure you have the latest OS installed on your device.

• Turn off Location Services which could cause connectivity issues in some cases.

Additional Troubleshooting

• Blink-#### Does not appear in my device's Wi-Fi settings
• Android - Avoid poor Wi-Fi connections