If your mobile device has no connection to your Wi-Fi network, you will not be able to add a Sync Module or Blink camera. However, if you have Wi-Fi switched "off", the Blink app attempts to switch Wi-Fi "on" in the install process.
After a device is added to your Blink system, you can use the Blink app for all other functions on mobile data alone, or on another Wi-Fi network. Click here to learn how to set up and add devices to a Blink system.
Here's some tips to help get your device connected to your Wi-Fi network.
Make sure your device’s Wi-Fi is turned on and not in airplane mode. Depending on your device, Wi-Fi settings can be usually located within your Settings app or by swiping down from the top or up from the bottom of your screen.
Restart your device, or try switching the Wi-Fi setting off and on again to establish a connection.
Make sure your mobile device is within range of your router or access point.
Check that your router and any access points are powered on. Restarting your Wi-Fi router may also resolve this issue.
Check that other devices are able to connect and function properly on your Wi-Fi. This will rule out any network issues.
Make sure you have the latest OS installed on your device.
Turn off Location Services which could cause connectivity issues in some cases.
*You will be asked to provide a code before running the test. Enter in the code "BLNK".
Additional Troubleshooting