The Blink system relies on having good signal strengths for optimal performance in viewing Live Views, uploading motion clips and for best video quality. It is critical for the cameras to show 3 bars of connectivity to avoid performance issues.
Fewer than 3 bars for each connection can create intermittent issues with the performance of your system. Its important to note that the cameras utilize two types of signals for communication:
Reboot the router in case of any camera issues on a mesh network.
Assuming standard construction techniques (single building, no unusually dense construction materials) the Sync Module should be able to communicate with Blink cameras up to 100 feet (33m) away in any direction. We recommend keeping the Sync Module near your wireless router for best signal strength. Click to learn about signal strengths and how to check them. You should have 'three bars' of signal connectivity at the Sync Module and each camera, as depicted on the Sync Module screen in the Blink app.
*You will be asked to provide a code before running the test. Enter in the code "BLNK".
One solution, other than moving the camera closer to the Wi-Fi router, is to install a Wi-Fi extender or booster. A newer, more effective solution is called mesh Wi-Fi.
Where to find Signal Strengths
Tap the three lined icon next to your camera's nickname. This will present the camera's settings page. Scroll down and tap the Update button to pull the latest readings for both the camera to Sync Module and camera to Wi-Fi connections.
As a first step, power cycle the Wi-Fi router to see if signal strength improves after you tap the Update button in the Blink app as shown above. If that does not improve signal strength, move the camera closer to the Wi-Fi router and tap the Update button again. Repeat until you see 3 bars of signal strength.
If you continue to experience issues with Live View, uploading motion clips or video quality, this could be a sign of network congestion which can create a "bottleneck" of traffic with your devices. Try the following additional steps: