If your camera is recording motion events immediately after using Live View when there isn’t any motion, here are a few troubleshooting steps you can try:
- Note that the motion sensor detects changes in temperature in the camera field of view. Sources of heat or cold or could cause false triggers.
- Try moving the camera to a different location.
- Increase the Retrigger Time to at least 15 seconds. To do this, tap Settings
, and under Motion Detection, you’ll see a slider for re-trigger time. Increasing the Retrigger time allows the motion to stop before causing another motion clip.
If you continue to see issues after these troubleshooting steps, please contact Technical Support.