Removing the doorbell from the back plate

Delete

CAUTION

Electrical Shock Hazard: When electric wires are connected to the back plate, live current is available at the two metal contact posts. To be completely safe, we recommend turning off all power to the doorbell chime at the circuit breaker before opening the doorbell case to change batteries.


Opening the Blink Video Doorbell Case

To remove the doorbell from its back plate, use the Opening Key that came taped to the paper template in the product box. If you need another key, contact Blink support‍.

Opening Key1641309775854-1641309775854.png
Put the key into the opening at the base of the Blink Video Doorbell.


Lift, or pull the key 'toward' you while you move the doorbell up (toward the top, or camera side of the doorbell) to unseat the hooks and separate from the back plate.

Inside the battery case you can find the QR code and corresponding Device Serial Number (DSN), the reset button, and a diagram shows the correct position to insert new batteries.

Reconnect the doorbell to the backplate by lining up the pins and using a two step motion - press the doorbell against the backplate firmly (with moderate force), then push down to line up the bottom edges. You should feel a slight click when the doorbell is secure.


Press the doorbell button to test it.




Can’t find what you’re looking for?

Contact Support