What is the Blink XT2?
The Blink XT2 is the next-generation of the XT and offers new and improved features such as two-way audio, customizable motion detection, live view recording and can record a total of 80,000 seconds of video on a single set of 1.5v AA lithium batteries (compared to 40,000 seconds of the XT), allowing customers to use it twice as much and still enjoy the same 2-year battery life, all for an even lower price!
Can I purchase the XT2?
US/Can - The Blink XT2 is currently pre order. You can go to Amazon.com and search for Blink XT2 to place your pre-order.
UK/EU - We do hope to launch the Blink XT2 later this summer. Please stay tuned to blinkforhome.com for more information or sign up to receive our newsletter.
Why can't I purchase the Blink XT anymore?
The Blink XT2 is the next-generation of the XT and offers new and improved features such as two-way audio, customizable motion detection, double the battery usage, and live view recording, all for an even lower price! We believe this is the best option for our customers and have shifted our production to XT2.
I just purchased a Blink XT system will the Blink XT2 camera work with this?
Yes, the XT2 will work with your existing Blink System as it uses the same sync module. You can have up to 10 Blink devices per sync module as long as they are all within the 100ft operating range of the sync module in any direction. The cameras on the sync module can be in any combination.
Do I need a new/additional Sync module?
No. If you have an existing Blink system, simply use the add device function in the Blink App to add XT2. If you are new to Blink, you need to pre-order one of the system configurations.
Is the sync module that comes with the Blink XT2 different/better than the sync module I have with my XT System?
No. It is the same hardware as previous Sync Modules.
Will accessories designed for the Blink XT work with this version?
No, they will not. We will have XT2 specific accessories at a future date.
Does the XT2 have a SD memory slot?
No there is no SD or micro SD slot
What is Customizable motion detection?
With XT2 the Activity Zone feature allows for a more granular masking of the zones.
Does the camera record through glass?
No, motion detection is not possible through glass but you can use Live View while behind glass.
Why did you decide to stop selling the Blink XT and not the Blink indoor camera?
The Blink XT2 is the next generation of the XT camera. The Blink indoor camera is specific to indoors and is offered at a lower price starting at $79.99.
Why is the Blink XT2 camera cheaper than the Blink XT cameras?
We believe in offering our customers the greatest value and have worked hard to ensure you not only have a better product with exciting new features, but also get this at an even better price!
Will my XT covers fit the XT2?
No, the XT covers do not have a hole on the bottom for the speaker that is on the XT2. New covers are being produced specifically for the XT2, however, at this time we do not have any other details on release. Stay tuned to Blink for Home for more details.
I just purchased the Blink XT can I exchange?
We do apologize as we do not have an exchange program. As these are different products, if you are within 30-days of purchase you can certainly return your XT camera/system for a full refund and then purchase the Blink XT2 camera/system if you wish.
What is the difference between the XT and the XT2?
The Blink XT2 has two-way audio and the ability to record while in live view. The XT2 camera also features customizable motion detection and double the battery usage of the XT on a single set of batteries when recording video.
Why does Blink XT2 look exactly like XT?
Our customers have provided overwhelming feedback stating they love our XT size and portability, we decided to stay with that form factor.
How do I know what I have?
The XT2 has a gray ring around the lens and a thin gray frame/line on the face of the camera body and is labeled XT2 on the back.
Will the Blink XT2 use the same mounting bracket as the original Blink XT?
No, it uses a newly designed mount that allows the camera to reach customizable angles more easily.
Does this mean that Blink is not launching the Doorbell promised a year ago?
We are not able to speak to the roadmap, however we are really excited about releasing XT2 and all of the features it has to offer such as two-way audio, customizable motion detection, double the battery usage of the XT, and live view recording!
Is it Alexa compatible?
Yes, via use of the Blink Smarthome skill found here.
Are you still going to offer support for my Blink XT System or will my Blink XT camera still be covered under the existing warranty?
Yes, our Tech Support Team is available 24 Hours / 7 days a week.
Phone: (781) 33 BLINK or (781-332-5465)
If you're calling from outside of the United States, dial +1-781-332-5465 from mobile or 00-781-332-5465 from a landline.
If you're calling from the UK, you can call us at +441158384189
Submit a Tech Support Request:
You can fill out a Support Request here.