The Blink system relies on having good signal strengths for optimal performance in viewing Live View feeds, uploading motion clips and video quality. It is critical for the cameras to have 3 or more bars to avoid performance issues. Anything less can exhibit intermittent issues with the performance of your system. Its important to note that the cameras utilize two types of signals for communication:
- LFR - a.k.a "Low Frequency Radio", is the signal that cameras share with the Sync Module
- WiFi (2.4 GHz) - is the signal that the cameras share with your WIFI router
The Sync Module is the brain of the system and helps initiate the commands from the App to our Servers and back to your system. It only relies on having good signal strengths toward your Wireless Router. We recommend positioning your Sync Module in a "Man-in-the-Middle" style location, where it can receive a good signal from your WiFi router but also have visibility to your cameras. Putting a Sync Module in a hidden area can also reduce its visibility and cause it to suffer from interference.
Obstacles and distance are the biggest contributors to poor signals. Weak strengths to your Sync Module can result in missed or delayed actions when attempting to view your cameras. Some examples of poor locations are: located behind a Television, inside a closed cabinet, on top of your WIFI router.
Where to find Signal Strengths
Tap the three lined icon next to your camera's nickname. This will present the camera's settings page. Scroll down and tap the "Update" button to pull the latest readings for both the Camera to Sync Module and WiFi categories.
You will want to move the camera closer to the Sync Module until you can see 3 bars of signal strength when you tap the Update button as shown above.