Troubleshooting

Sync Module


  1. Local Storage Troubleshooting

    Local Storage refers to saving clips from your camera system to a USB drive inserted into a Sync Module...

  2. Failed Reformat Troubleshooting

    The Sync Module 2 can only store files on a USB drive formatted as: ExFAT FAT32 (this format stores...

  3. How Power Loss Affects Local Storage

    What happens if my Wi-Fi or power goes out while clips are being saved to USB? If your Wi-Fi...

  4. Dependent device error when adding a Blink device

    During your Blink setup, you may receive the message "You don't have any online Sync Modules, this is a...

  5. I Can't Connect My Sync Module

    Below, we have assembled a few common solutions when your Sync Module does not connect on installation. If you...

  6. Possible Local Network Conflicts for Local Storage

    Local Storage can save clips from eligible cameras onto a USB drive in your Sync Module 2. To save...

  7. Your Blink Subscription Trial Has Expired

    United States US Your Blink Subscription Trial Has Expired  To record and review future videos, subscribe to a...

  8. How to Safe Eject the USB drive from a Sync Module 2

    USB drives are known for being reliable and convenient. If your clips are not being saved on USB for...

  9. Troubleshooting the Sync Module with your Android device

    If you experience issues connecting to your Blink local network on an Android device when adding a Sync Module...

  10. What is the BLINK Wi-Fi network?

    When adding a Sync Module, Mini, Video Doorbell, or Wired Floodlight Camera, you will be prompted to connect your...

  11. Updating the Wi-Fi setting for your Sync Module system

    This article explains how to update your Sync Module's Wi-Fi settings in the Blink app. When you move your...

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