This article describes how to update the Wi-Fi setting for your Video Doorbell. These are the same steps you follow after tapping the "Doorbell Offline" message in the Blink app.
These steps apply to a Video Doorbell in Event Response Mode. To change the Wi-Fi for a Video Doorbell managed by a Sync Module, please visit Updating the Wi-Fi setting for your Sync Module system.
To update your Wi-Fi settings, follow these steps.
- Tap the More button located at the bottom-right corner of the doorbell's thumbnail to access Device Settings.
- Tap General Settings.
- Tap Change Wi-Fi.
- If your doorbell is connected to chime wiring, turn off power to the chime system and then tap Continue.
- If your doorbell is not connected to chime wiring, tap Continue.
- Remove the doorbell from its mounting plate with the release key.
- After you remove the doorbell, tap Continue.
- When the Change Wi-Fi screen displays, press and release the reset button on the doorbell (shown below) until the red and blue LED flashes.
- Once the red LED flashes, release the reset button and tap Continue.
- If the red LED does not flash after 30 seconds, try replacing your batteries.
- To learn more about your doorbell's LED patterns, visit Understanding the LEDs on your Video Doorbell.
- Select your network name among the list of discovered 2.4 GHz Wi-Fi networks.While the red LED flashes, tap Discover Device. To learn more about your doorbell's LED patterns, visit Understanding the LEDs on your Video Doorbell.
- Tap Join to connect to the temporary Blink Wi-Fi network. Note: If you do not see your Wi-Fi network, tap Refresh List.
- Enter your Wi-Fi password. Tap the eye icon in the password field to make the characters visible. Carefully enter your password and then tap Continue. For Wi-Fi password help, visit Troubleshooting Incorrect Wi-Fi Password in the Blink App.
- The doorbell connects to the Blink servers and performs network updates. When the Wi-Fi network update is complete, a confirmation message displays. Tap Continue.
- Reconnect the doorbell by aligning the top edge of your Video Doorbell to the back plate. Push it firmly against the back plate until you hear and feel a slight click.
- Your doorbell mounting is how complete. Tap Done to return to the Home screen.
Two-hole back plate reset button location
If your Video Doorbell has a two-hole backplate instead of three mounting holes, your reset button is located on the back of doorbell as shown below.
