Password reset - login screen

To reset your Blink account password from the app login screen:

1. From the Sign In screen, tap the question mark icon in the upper-right corner.
2. Tap Forgot your password?
3. Enter the email address associated with your Blink account, and when prompted tap OK.
4. Enter the verification code received via text message or email, and tap Verify Code.
   • If you do not receive a code, the Resend Code button will appear after 90 seconds. Tap it to request a new one.
5. From the Change Password screen, create the new password following the requirements listed on the screen and, when ready, tap Change Password.
6. Once you have reset your password, you will be redirected to the Sign In screen.

Password reset - account settings

1. On the Home screen, tap Settings, and select Account and Privacy.
2. Tap Account Management.
3. Tap Password.
4. When prompted, tap OK to continue.
5. From the Verification Screen, enter the verification code received via text message or email, and tap Verify.
   Note: If you don't receive a code, wait 90 seconds until the Resend code button appears and tap it to generate a new one.
6. On the Change Password screen, create the new password following the requirements listed on the screen and, when ready, tap Change Password.
7. You will be prompted to keep or disable the Blink SmartHome Alexa skill.
   • Select Keep Account Linked to keep the Alexa skill active.
   • Select Unlink Account to disable the Blink SmartHome Alexa skill.
8. From the Login screen, enter your email address and the new password to access your account.

Password requirements

Your new password must meet the following requirements:

• Must use at least 8 characters.
• Include uppercase and lowercase letters.
• Include at least one number and one symbol (such as "!" or "$").
• Does not include your email user name.
• Cannot be the same as your most recent password.

Learn more about ways to help keep your account safe.