How to set up Privacy Zones

A Privacy Zone is an area you select that will not be recorded by your camera. For example, you may want exclude a neighbor's door or window from being viewed or recorded by your camera. Up to two Privacy Zones can be set and they are easily recognized as gray areas of the screen.

Note: Privacy Zones are only available for the Outdoor 4, Wired Floodlight, Video Doorbell and Indoor and Outdoor (3rd Gen) Camera.

To use this feature, access the settings of the camera that you want to modify.

camera settings

From camera settings, select Motion Settings and then tap Motion Zones.

camera settings

You will then see options for Activity Zones and Privacy Zones. Click here to learn how to fully set up Activity Zones.

Tap the Privacy Zones button to view the screen. You now see the camera thumbnail with a grid pattern. You can also tap the Update Photo button to refresh the thumbnail image. Tapping Reset Privacy Zones deletes the existing zones. Privacy Zones cannot be edited, only deleted (reset) and recreated.

Tap and drag on the screen to draw up to two zones you want selected within the thumbnail image. Once zones are created they can be moved and resized by dragging on the blue dots at the corners of each.

camera settings

After your zones are drawn, tap Done to save them. You can tap Save to apply all settings changes and be sent to the Home screen.

If you tap Zones again, the Zones screen now shows the Privacy Zones in black to help contrast with activity zones, which are grey in the Activity Zone view.

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