The following checklist items will assist you in resolving issues with your Blink Floodlight.
Is your Blink app the most current version?
You must be using the most current version of the Blink app for your Blink Floodlight to function with your Outdoor 4 camera. Learn more about keeping your device current with the latest app release.
DeleteDid you remove the battery pull-tabs?
After you remove the battery compartment, it is important to remove the pull-tabs so that the batteries can make contact to power the Blink Floodlight. Learn more about installing the Blink Outdoor 4 Floodlight.
DeleteIs the battery cover positioned properly on the unit?
Once the batteries are properly installed, you must close the compartment and reattach the back cover. If performed correctly, the LEDs will blink brightly once on the floodlight. Learn more about setting up your Outdoor 4 Floodlight.
DeleteIs the USB-C cable properly inserted into the Outdoor 4 camera?
It is important to firmly plug the Floodlight’s USB-C cable into your outdoor camera, making certain that you have a tight seal on all sides. Learn more about setting up your Outdoor 4 Floodlight.
DeleteAre you using a compatible camera?
Only the Blink Outdoor 4 camera is compatible with the Outdoor 4 Floodlight, and you must first have an Outdoor 4 camera set up in your Blink account before attaching it to the mount. Learn more about how to add your Outdoor 4 camera to your account.
DeleteIs your Blink Outdoor 4 camera using a firmware version of 13.34 or higher?
Your Blink Outdoor 4 camera must have a minimum of 13.34 (or higher) firmware version installed to properly function with the Blink Floodlight.
To check your firmware version, tap More in the lower right of the thumbnail image on the Home screen for your Blink Outdoor 4 camera connected to your Floodlight. Then select Device Settings > General Settings to view your firmware version.
If your version is lower than 13.34, then make certain your camera remains online for at least the next 24 hours so that your firmware can be updated to the current version by the Blink servers.
DeleteWhat do the battery and light icons on my Home screen mean?
Notifies you when your Floodlight battery is low and needs to be replaced soon.
Notifies you when your Floodlight is offline, which happens when your battery needs replacing or your connection to your camera needs to be checked.
DeleteIf you continue to have difficulties with your Blink Floodlight, please contact Technical Support.