Follow these steps to reset or change your password.
- Enter the email address associated with your Blink account.
- Tap Forgot password? in the bottom on the screen.
- The following message displays, "Please note that changing your password will require you to sign in again on all of your devices, as well as relink your Alexa and IFTTT accounts."
- Tap OK.
- You will then see a screen requesting phone verification for your account.
- Enter the verification code sent to your phone and then tap Verify.
- On the Change Password screen, enter your new password and re-enter it Make sure to follow the password requirements listed on this screen and then tap Change Password.
- You will then see a screen requesting phone verification for your account again.
- Once you enter the verification code from your text, tap Verify to complete the process.
- The Welcome to Blink! login screen displays again where you can enter your email and new password.
If your phone number has changed and you are unable to change your password using the steps above or experience issues with the password reset, contact customer service.
Changing your password in the Blink app
The following steps show you how to update your password while signed in to your Blink app.
1. Tap on the Settings icon in the bottom right of the home screen.
2. Next select Account and Privacy.
3. Then tap Password on the Account and Privacy screen.
4. The following message displays, "Please note that changing your password will require you to sign in again on all of your devices, as well as relink your Alexa and IFTTT accounts." Tap OK to continue.
5. Next, you will see the following screen requesting phone verification for your account.
6. Once you enter the verification code from your text, tap Verify and enter your new password.
7. On the Change Password screen, enter your new password and re-enter it. Make sure to follow the password requirements listed on this screen and then tap Change Password.
8. You will then see the following screen requesting phone verification for your account again.
9. Once you enter the verification code from your text, tap Verify to complete the process.
10. The Welcome to Blink! login screen displays again where you can enter your email and new password.
If you have trouble, or any questions, please click the link to contact us.