Troubleshooting

Blink Video Doorbell


  1. Troubleshoot the Blink Video Doorbell

    Use this article for troubleshooting issues with your Blink Video Doorbell. Video Doorbell issues I don't see a red...

  2. Doorbell Error Messages

    Use this article to troubleshoot error messages in the app relating to your video doorbell. Network errors Doorbell Offline...

  3. Doorbell connection quality

    If you're experiencing issues with accessing your doorbell, problems generating motion clips and thumbnails, or the Blink app indicates...

  4. Can't Connect to Sync Module when Setting Up Devices

    If you receive an error "Unable to Connect to Sync Module" when adding cameras to a system (including the...

  5. How do I find my doorbell system voltage?

    To activate your existing chime when the Blink Doorbell button is pressed, you can connect the wires from your...

  6. How to update your Video Doorbell's Wi-Fi Connection

    To connect your Blink Video Doorbell to a new Wi-Fi network, or reconnect to your existing network, you need...

  7. Doorbell back plate

    The Blink Video Doorbell attaches to its back plate. When the back plate is attached to a flat surface,...

  8. What is the BLINK Wi-Fi network?

    When adding a Sync Module, Mini, Video Doorbell, or Wired Floodlight Camera, you will be prompted to connect your...

  9. Video Doorbell - Removing the back cover and installing batteries

    This article describes how to remove the back cover and install batteries for the Blink Video Doorbell. CAUTION Electrical...

  10. Camera Video Quality

    You can improve the picture quality of your Blink cameras by adjusting the video settings to Best in your app...

  11. Troubleshooting Activity Zones

    Activity Zones allow you to de-activate certain parts of the camera view to prevent excessive motion clips or false...

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