Troubleshooting the doorbell

Blink Video Doorbell


  1. Troubleshoot the Blink Video Doorbell

    Blink Video Doorbell Image:  A shows doorbell front and back with the two hole back plate. B shows back...

  2. Blink Video Doorbell Offline

    Click to jump to Doorbell General Troubleshooting steps. When your doorbell is not connected to the internet, a "Doorbell...

  3. How do I change batteries in my Blink Video Doorbell?

    The batteries and a QR code representing the Device Serial Number (DSN), are found inside the case of your...

  4. Do I have a mechanical or digital doorbell chime?

    In general, there are two types of doorbell chime. Digital chime: plays a recording, which may have any number...

  5. Doorbell connection quality

    If you're experiencing issues with accessing your doorbell, problems generating motion clips and thumbnails, or the Blink app indicates...

  6. Can't Connect to Sync Module when Setting Up Devices

    If you receive an error "Unable to Connect to Sync Module" when adding cameras to a system (including the...

  7. How to delete a doorbell

    How to delete your doorbell 1. From the Home screen, tap on the settings icon  next to the doorbell...

  8. How do I find my doorbell system voltage?

    To activate your existing chime when the Blink Doorbell button is pressed, you can connect the wires from your...

  9. Removing the Video Doorbell from the back plate

    CAUTION Electrical Shock Hazard: When electric wires are connected to the back plate, live current is available at the two...

  10. Activity Zones Not Working

    Activity Zones allow you to de-activate certain parts of the camera view to prevent excessive motion clips or false...

  11. How to set an Alexa voice code for your doorbell

     The Alexa Voice Code is part of first set up of the Blink Skill. When you ask Alexa to...

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