To connect your Blink Video Doorbell to a new Wi-Fi network, or reconnect to your existing network, you will need to physically access the doorbell and follow the Blink app instructions.
Electric Shock Risk: If your doorbell is connected to powered wiring, there is a risk of electric shock when the doorbell is removed form its back plate. There are two terminal posts on the back plate that will produce live current if you connect them together by touching with skin or a conductive object like a steel screwdriver.
Once you tap the "Change Wi-Fi" button, either from Doorbell Settings or from the Doorbell Offline message, a series of screens will take you through the steps.
Tap "Continue" after you turn off power to the chime, or if you did not connect powered wiring.
Then you are prompted to remove the doorbell from its back plate with the opening key.
When the doorbell is removed, tap "Continue", and the next screen shows where to find the Reset button.
Hold the reset button for 5 seconds, then turn the doorbell over to view the front face and wait for the red LED to flash. When the red LED flashes, tap the "Discover Device" button.
If the red LED is not flashing after 30 seconds, tap the "Not Blinking Red?" link.
On the screen that follows, you are shown how to do a hard reset by pressing the reset button until the red and blue LED flash on the front of the doorbell.
When they flash, tap "Continue" to try and join the network again.
If the LED lights do not flash, or for assistance, tap the "Contact Customer Support" link.
You are shown an alert inviting you to connect to a Wi-Fi network created by the doorbell. Tap "Join" to connect to the doorbell and view the list of 2.4 GHz Wi-Fi networks it can find. Tap your network to open a password entry screen.
Note: If you do not see your Wi-Fi network, tap "Refresh List".
Tap the password entry area to open the keyboard.
Type your network password and tap "Continue".
The doorbell connects to the Blink servers and may have to update the system. If you do see an "Updating firmware..." message, let it run to completion.
When the Wi-Fi network update is complete, you are shown a screen with a green checkmark and a confirmation message. When you tap "Continue", another screen appears with instructions to connect the doorbell to its mounting plate.
Tap "Done" to return to the Home screen.