Sync Module XR can support a maximum of two Outdoor 4 cameras using Extended Range at the same time. To switch the network coverage type of your cameras, follow the instructions based on whether you are switching coverage for a single camera or multiple cameras.
Before switching your camera’s network coverage type, verify:
- The camera is within 100 feet of your Wi-Fi network.
- The camera is at least 4 feet away from the Sync Module XR.
If you’re experiencing issues switching network coverage types, visit Extended Range Troubleshooting.
Switching Network Coverage Type for a Single Camera
To switch your camera's network coverage type:
- From the Home Screen, tap the More (...) button located at the bottom right corner of the camera's thumbnail image.
- Tap Device Settings.
- Tap General Settings.
- Under Network, select Camera Network.
- From the Network Selection screen, choose either Wi-Fi, Extended Range (XR), or Extended Range Plus (XR+), then tap Save.
Switching Network Coverage Type for Two Cameras
To switch the network coverage type for two Outdoor 4 cameras from XR to XR+ or from XR+ to XR, begin by switching one of the cameras to Wi-Fi coverage:
- From the Home Screen, tap the More (...) button located at the bottom right corner of the camera's thumbnail image.
- Tap Device Settings.
- Tap General Settings.
- Under Network, select Camera Network.
- From the Network Selection screen, choose Wi-Fi and then tap Save.
Next, switch the second camera to the new Extended Range coverage type:
- From the second camera, repeat steps 1-4 listed above.
- From the Network Selection screen, choose the new Extended Range type (XR or XR+) and then tap Save.
Lastly, switch the first camera to the new Extended Range coverage type:
- From the first camera, repeat steps 1-4 listed above.
- From the Network Selection screen, choose the new Extended Range type (XR or XR+) and then tap Save.