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Troubleshooting

Troubleshooting Sync Module XR


  1. Sync Module Troubleshooting

    If your Sync Module is offline or if you encounter any issues during setup, begin by verifying the LED...

  2. Extended Range Troubleshooting

    When using multiple Sync Module XR+ or Sync Module XR units, place each one in a separate room with...

  3. How to Factory Reset Your Sync Module

    Note: Before performing a factory reset, follow the steps in the Sync Module Troubleshooting article. If the issue persists,...

  4. How to Reset Your Sync Module

    Note: Before resetting your Sync Module, follow the troubleshooting steps outlined in the Sync Module Troubleshooting article. If the...

  5. Troubleshooting a USB drive or MicroSD card

    Note: Legacy Blink devices such as XT, XT2, and Indoor (1st Gen) do not support Local Storage or Clip...

  6. Dependent device Sync Module error message

    When attempting to add a camera that requires a Sync Module before one has been set up, the following...

  7. Troubleshooting Motion Clips Saved in Local or Cloud Storage

    If you're new to Blink, we recommend first learning how to view your clips in the Blink app. Caution:...

  8. Improving Camera Connectivity with Your Sync Module

    Note: If your Sync Module is offline, follow the steps in the Sync Module Troubleshooting article. If you are...

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