Camera Issues

Issues relating to the cameras


  1. How to Delete a Camera

    There may come a time that you need to remove a camera from your account, either temporarily or permanently....

  2. Red Light on a Camera

    Blink Outdoor 4 camera In setup mode and change of system or Wi-Fi, the Outdoor 4 camera displays a...

  3. Camera is offline message

    If your camera is offline or can't communicate with your Sync Module, your camera's thumbnail will be dimmed out...

  4. Blink Mini Camera Offline

      Note: We’ve enhanced the design of the Blink app. If the steps listed below in this article do...

  5. One Camera isn't Responding

    If one of your Blink cameras isn't responding, you may see error messages such as "Camera Busy" or "Thumbnail...

  6. Mini Wi-Fi Connection Issues

    If your Mini camera is not connecting to the Wi-Fi during setup or frequently disconnects from your Wi-Fi network,...

  7. How to send a sample clip to Support

    If you are seeing a video related issue with one of your cameras, please email Technical Support. You will receive...

  8. Images are only in Black and White

    If your camera images, thumbnails, motion clips, and Live View are not showing up in color, it is likely...

  9. Camera Video Quality

    You can improve the picture quality of your Blink cameras by adjusting the video settings to Best in your app...

  10. What is the Operating Temperature of the Blink Cameras?

    Indoor only cameras Indoor (all generations), Mini Camera Temperature range 32° to 95° F (0° to 35° C) Weather-resistant cameras...

  11. Blink Cameras Region Locking

    Currently, the new Blink products are available in North America, the EU countries and the UK. The cameras and...

  12. High Usage on my camera

    If you've received a notification saying that one or more of your cameras have high usage, this means that...

  13. How Can I Use Blink with a Wireless Extender?

    Once your Wi-Fi extender is set up, you will see its signal appear in your Wi-Fi settings with its...

  14. Blink Device Software Security Updates

    The security of your Blink devices is a top priority. Blink devices receive guaranteed software security updates until at...

  15. How to set Motion Zones

    Setting Activity Zones allow you to eliminate areas in your camera's field of view which may be causing too...

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