Camera Issues

Issues relating to the cameras


  1. Unable to Add a Camera

    If you are unable to add a camera to your Blink system, it may be due to the following:...

  2. How to Delete a Camera

    There may come a time that you need to remove a camera from your account either temporarily or permanently....

  3. False Triggers After Using Live View

    If your camera is recording motion events immediately after using Live View when there isn’t any motion, here are...

  4. Red Light on a Camera

    Blink Video Doorbell The Blink Video Doorbell flashes a red LED on the ring surrounding the doorbell button when...

  5. Camera Offline Message

    If your Sync Module is unable to communicate with one of your cameras, that camera will be grayed out...

  6. Blink Mini Camera Offline

    If you receive a "Camera Offline" notification that "Your Blink Mini is offline", it means the Blink servers lost...

  7. One Camera isn't Responding

    If one of your Blink cameras isn't responding, you may see error messages such as "Camera Busy" or "Thumbnail...

  8. I Can't Connect My Mini Camera

    Try the following solutions when your Mini Camera does not connect during setup. If you have a Mini that...

  9. How to send a sample clip to Support

    If you are seeing a video related issue with one of your cameras, please email Technical Support. You will receive...

  10. Camera Audio Noise

    Blink cameras have a speaker and a microphone inside their housing. The speaker volume can be controlled in Camera...

  11. Images are only in Black and White

    If your camera images, thumbnails, motion clips, and Live View are not showing up in color, it is likely...

  12. Camera Video Quality

    You can improve the picture quality of your Blink cameras by adjusting the video settings to Best in your app...

  13. What is the Operating Temperature of the Blink Cameras?

    Indoor only cameras Indoor (all generations), Mini Camera Temperature range 32° to 95° F (0° to 35° C) Weatherproof cameras...

  14. How to power your camera by USB

    The USB port on the back of all Blink cameras can be used with a Micro USB cable and...

  15. Blink Cameras Region Locking

    Currently, the new Blink products are available in North America, the EU countries and the UK. The cameras and...

  16. Serial Already Registered

    When you try to add a device to your system and receive a “Serial already registered” message in the...

  17. High Usage on My Camera

    If you've received a notification saying that one or more of your cameras have high usage, this means that...

  18. How Can I Use Blink with a Wireless Extender?

    Once your Wi-Fi extender is set up, you will see its signal appear in your Wi-Fi settings with its...

  19. Troubleshooting Activity Zones

    Activity Zones allow you to de-activate certain parts of the camera view to prevent excessive motion clips or false...

  20. Blink Device Software Security Updates

    The security of your Blink devices is a top priority. Blink devices receive guaranteed software security updates until at...

Can’t find what you’re looking for?

Contact Support