Camera Issues

Issues relating to the cameras


  1. How to Delete a Camera

    There may come a time that you need to remove a camera from your account, either temporarily or permanently....

  2. Red Light on a Camera

    Blink Outdoor 4 camera Outdoor 4 camera displays a flashing red light when it is in set-up mode or...

  3. Camera is offline message

    If your camera is offline or can't communicate with your Sync Module, your camera's thumbnail will be dimmed out...

  4. Blink Mini Camera Offline

    If you receive a Camera is offline message on your Blink app home screen, it means the Blink servers lost...

  5. One Camera isn't Responding

    If one of your Blink cameras isn't responding, you may see error messages such as "Camera Busy" or "Thumbnail...

  6. Mini Wi-Fi Connection Issues

    If your Mini camera is not connecting to the Wi-Fi during setup or frequently disconnects from your Wi-Fi network,...

  7. How to send a sample clip to support

    If you are experiencing a video related issue with one of your cameras, please email Technical Support. You will receive...

  8. Images are only in Black and White

    If your camera images, thumbnails, motion clips, and Live View are not showing up in color, it is likely...

  9. Camera Video Quality

    You can improve the picture quality of your Blink cameras by adjusting the video settings to Best in your app...

  10. What is the Operating Temperature of the Blink Cameras?

    Indoor only cameras Indoor (all generations), Mini Camera Temperature range 32° to 95° F (0° to 35° C) Weather-resistant cameras...

  11. Blink Cameras Region Locking

    Blink devices are designed to be operated only in certain countries. For a full list of approved countries and...

  12. High Usage on my camera

    If you've received a notification saying that one or more of your cameras have high usage, this means that...

  13. How Can I Use Blink with a Wireless Extender?

    Once your Wi-Fi extender is set up, you will see its signal appear in your Wi-Fi settings with its...

  14. Blink Device Software Security Updates

    The security of your Blink devices is a top priority. Blink devices receive guaranteed software security updates until at...

  15. How to set Activity Zones

    Activity Zones are available for all Blink cameras. Setting Activity Zones allow you to eliminate areas in your camera's...

Can’t find what you’re looking for?

Contact Support