Camera Issues

Issues relating to the cameras


  1. Removing the Battery Cover of Blink cameras

    Select your camera Blink Video Doorbell How do I change batteries in my Blink Video Doorbell? The batteries and...

  2. How to Remove the Back Cover of Blink Outdoor and Indoor (3rd Gen) Cameras

    Outdoor (3rd Gen) and Indoor (3rd Gen) cameras have batteries and a Serial Number (DSN) sticker inside the back...

  3. Camera Connection Quality

    If you're experiencing issues with accessing your camera, problems generating motion clips and thumbnails, or the Blink app indicates...

  4. Camera Connectivity Issues with Your Sync Module

    The Blink system relies on having good signal strengths for optimal performance in viewing Live View feeds, uploading motion clips...

  5. Dependent device error when adding a Blink device

    During your Blink setup, you may receive the message "You don't have any online Sync Modules, this is a...

  6. Unable to Add a Camera

    If you are unable to add a camera to your Blink system, it may be due to the following:...

  7. How to Delete a Camera

    There may come a time that you need to remove a camera from your account either temporarily or permanently....

  8. Deleting and Adding a Camera

    How to delete a camera How to Delete a Camera There may come a time that you need to...

  9. False Triggers After Using Live View

    If your camera is recording motion events immediately after using Live View when there isn’t any motion, here are...

  10. Red Light on a Camera

    Blink Video Doorbell The Blink Video Doorbell flashes a red LED on the ring surrounding the doorbell button when...

  11. Camera Offline Message

    If your Sync Module is unable to communicate with one of your cameras, that camera will be greyed out...

  12. Blink Mini Camera Offline

    If you receive a "Camera Offline" notification that "Your Blink Mini is offline", it means the Blink servers lost...

  13. One Camera isn't Responding

    If one of your Blink cameras isn't responding, you may see error messages such as "Camera Busy" or "Thumbnail...

  14. I Can't Connect My Mini Camera

    Try the following solutions when your Mini Camera does not connect during setup. If you have a Mini that...

  15. How to send a sample clip to Support

    If you are seeing a video related issue with one of your cameras, please email Technical Support. You will receive...

  16. Activity Zones Not Working

    Activity Zones allow you to de-activate certain parts of the camera view to prevent excessive motion clips or false...

  17. Camera Audio Noise

    Blink cameras have a speaker and a microphone inside their housing. The speaker volume can be controlled in Camera...

  18. How to Enable IR on Blink Cameras

    This article will show you how to enable the infrared (IR) LED on Blink cameras. The IR LED's light...

  19. Images are only in Black and White

    If your camera images, thumbnails, motion clips, and Live View are not showing up in color, it is likely...

  20. Camera Video Quality

    You can improve the picture quality of your Blink cameras by adjusting the video settings in your app (Note:...

  21. Understanding placement of your Blink Cameras

    The location of your Blink camera helps you get the view and alerts that you want. Tap in a...

  22. Understanding Motion Detection

    Note : Before you Enable Motion Detection on your camera, you must first arm your Blink system. Once you arm...

  23. What is the Operating Temperature of the Blink Cameras?

    Indoor only cameras Indoor (all generations), Mini Camera Temperature range 32° to 95° F (0° to 35° C) Weatherproof cameras...

  24. How to Adjust the Camera Speaker Volume

    To adjust the speaker volume of your camera, tap Settings  above the camera's thumbnail. Select Audio Settings and you will...

  25. How to power your camera by USB

    The USB port on the back of all Blink cameras can be used with a Micro USB cable and...

  26. Blink Cameras Region Locking

    Currently, the new Blink products are available in North America, the EU countries and the UK. The cameras and...

  27. Serial Already Registered

    When you try to add a device to your system and receive a “Serial already registered” message in the...

  28. High Usage on My Camera

    If you've received an alert saying that one or more of your cameras have high usage, this means that...

  29. How Can I Use Blink with a Wireless Extender?

    Once your Wi-Fi extender is set up, you will see its signal appear in your Wi-Fi settings with its...

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