F.A.Q.

Answers to common questions about Blink


  1. Frequently Asked Questions

    If you are new to Blink, we have assembled a list of commonly asked questions making it easier to...

  2. Subscriptions FAQ

    What does the Blink subscription plan include ? Blink Subscription Plans enable exciting features including unlimited cloud video recording,...

  3. Sync Module 2 FAQs

    What is the Sync Module 2? How does the Sync Module 2 work? The Sync Module 2 coordinates between...

  4. Blink Video Doorbell FAQ

    What is the Blink Video Doorbell? Introducing Blink’s first Video Doorbell with two-way talk, HD video, motion detection, Blink...

  5. Blink Floodlight Mount FAQs

    The following are commonly asked questions about the Blink Floodlight. What is the Blink Floodlight? The Blink Floodlight mount...

  6. Blink Solar Panel Mount FAQs

    The following are commonly asked questions about the Blink Solar Panel Mount. What is the Blink Solar Panel Mount?...

  7. Blink XT2 FAQ

    What is the Blink XT2? The Blink XT2 is the next-generation of the XT and offers new and improved...

  8. Where to Buy

    Interested in the many advantages of a Blink system? Here is an updated list of our official sales partners:...

  9. Removing the Battery Cover of Blink cameras

    Select your camera Outdoor and Indoor (gen 2) For Outdoor and Indoor (gen 2) cameras, the batteries and serial...

  10. How Long Do the Blink Camera Batteries Last?

    Blink Outdoor, Indoor (gen 2), and XT2 cameras can expect battery life of up to 2 years, based on...

  11. Does Blink Work with Wi-Fi 6 (802.11ax)?

    Wi-Fi 6, also known as Wi-Fi 802.11ax is a new wireless technology being implemented in new routers. Blink devices (Camera and Sync...

  12. Signal Strengths

    The Blink system relies on having good signal strengths for optimal performance of Live View feeds, uploading motion clips,...

  13. How Can I Move My Blink System to a New Location or Wi-Fi Network?

    To move your system to a new location or Wi-Fi network, you will reconfigure the Sync Module for its...

  14. How Can I Move My Blink Mini to a New Location or Wi-Fi Network?

    To move your Mini camera to a new location or Wi-Fi network, you will need to update your camera's...

  15. Blink Technical Phone Support

    Blink support is available 24 hours a day/7 days a week. Our support phone numbers are toll-free for most...

  16. What Does the Cloud Icon Mean?

    When your Sync Module is connected and able to communicate with the Blink servers, the sync module to cloud...

  17. Can I Use My Camera Offline without an Internet Connection?

    Blink cameras can't operate offline and require a 2.4 GHz Wi-Fi Internet connection. One important reason is because cameras...

  18. Can I Disable the Blue Recording LED on the Camera?

    Blink cameras have an activity indicator in the form of a blue color LED light on the front of...

  19. Why is there a USB Port on the Camera?

    The USB port on the back of the camera can be used with a Micro USB cable and power...

  20. What's the Difference Between Blink XT and XT2

    There are a few subtle differences between the Blink XT and XT2 camera. We will cover those differences in...

  21. What is the Operating Temperature of the Blink Cameras?

    The new Blink Indoor (2nd Generation), 1st Generation Indoor, and Mini cameras operating temperature is from 32° to 95°...

  22. Selling your Blink Hardware

    It is acceptable to gift or sell your Blink device but it must be removed from your account before...

  23. Ending Support for iOS 9 and Android 4.4

    Blink is announcing that effective July 11, 2018 we stopped offering software (Blink Home Monitor App) updates for devices...

  24. Photo Capture FAQ

    Photo Capture shows your day in a few seconds Photo Capture for Blink Indoor and Outdoor cameras automatically converts...

  25. New support case

    Thank you for choosing Blink ! You have a few options to connect with the answers you need. We...

  26. Notifications

    Notifications, or ways to alert an app user about updates when they do not have the Blink app open,...

  27. Notifications Not Appearing on Android Devices

    In a case when Blink app notifications aren't appearing on Android phones, when only connected on mobile data, make...

  28. Can I recover deleted clips?

    Deleted clips are immediately and permanently removed from Blink servers and cannot be restored   For your security, every...

  29. How to power your camera by USB

    The USB port on the back of all Blink cameras can be used with a Micro USB cable and...

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