If you are experiencing issues such as poor live view quality, delayed notifications, or cameras frequently going offline (symptoms may vary depending on the specific issue), follow the steps below to help improve Wi-Fi performance for your Blink cameras.

First, check the Network Strength icons shown below. These icons indicate the signal strength between your camera and Wi-Fi network. A weak or poor signal may prevent your camera from maintaining a reliable connection, leading to performance issues.

To view your current Network Strength:

1. Tap the More button (...) in the bottom-right corner of the camera's thumbnail.
2. Tap Device Settings.
3. Tap General Settings.
4. Under "Network," verify the Network Strength icon. A yellow or red icon indicates weak or poor signal strength.

Network Strength
Icon	Status
	Weak Signal
	Poor Signal

To improve your camera's network strength:

1. Camera Placement: Cameras should be able to communicate with the Sync Module up to 100 feet away. Verify that all cameras are within 100 feet of the Sync Module. Position cameras at least 10 feet away from your router to minimize interference. Avoid placing cameras in areas with obstructions, such as thick walls or materials like concrete, brick, stone, or metal.
2. Power Cycle Your Camera and Router: Power cycling turns your devices off and back on, which can help improve connectivity issues.
   • Wi-Fi Router: Unplug your Wi-Fi router for 30 seconds, then plug it back in. Wait two minutes for internet services to be restored.
     • Important: Rebooting your router will cause any connected devices on your network to go offline until the reboot is complete. Before restarting your router, consider any essential devices that you would not want to go offline, such as health monitoring devices.
   • Battery-Powered Cameras: Remove the batteries for 30 seconds, then reinsert them.
   • Wired Cameras: Unplug the device for 30 seconds, then plug it back in.
3. Disconnect Unused Devices from Your Wi-Fi Network: Devices connected to your Wi-Fi network that are no longer in use can reduce bandwidth and impact overall Wi-Fi performance. Disconnecting unused devices may improve your network's speed and performance.
4. Use Wi-Fi Extenders or Mesh Networks: If your app shows that your camera has weak Wi-Fi signal strength or you're experiencing dead zones in your home, using a Wi-Fi extender or mesh network can help extend coverage and improve performance.
   • Wi-Fi Extenders: Wi-Fi Extenders help extend the coverage of your Wi-Fi network by capturing the signal from your router and rebroadcasting it to areas with weak or no signal. This can help improve Wi-Fi performance for devices farther away from your router.
   • Mesh Networks: Mesh networks use multiple devices, called nodes, to extend Wi-Fi coverage throughout your home. Nodes work together to reduce dead zones and provide a more reliable connection in areas that are harder to reach.

If the steps above do not improve your Wi-Fi performance, consider contacting your internet service provider (ISP) to discuss your home network capabilities. Mention the following when speaking with your internet service provider:

• Upload speed: Blink requires an upload speed of at least 2 Mbps. Speeds below 2 Mbps can result in latency issues or difficulties establishing and maintaining a connection.
• Wi-Fi Router Placement: The placement of your Wi-Fi router directly impacts Wi-Fi performance. To improve performance, discuss potential placement adjustments with your internet service provider. Avoid placing your router in enclosed spaces such as closets or cabinets, behind TVs or appliances, or near thick walls and dense materials such as concrete, brick or metal.
• Network congestion: The more devices using Wi-Fi in your home, the more they share your network's bandwidth. To improve performance, disable Wi-Fi on non-Blink devices that are not in use.
• Old routing equipment: Verify with your internet service provider the age and model of your router. We recommend a router that’s less than 5 years old to ensure it supports the latest technology.