This article will help you get started with the Blink app and setting up your new Blink account.

The latest version of the Blink app is always available in your app store. Blink supports most smartphones, tablets, and many Alexa-enabled products.

Tap your preferred app store option below to download the latest version of the Blink app.

Version: 36.0

for iOS 15 and later

Version: 36.1

for Android v9.0 and later

Version: 36.1

for Fire OS v7.0 and later

How to Update your iOS and Android devices

In order to run the latest version of the Blink app, it's important your mobile device meets the minimum system requirements.

How to auto update your mobile devices

The easiest way to keep the app version of your mobile device current is to turn on the Automatic Update option in your device settings:

• Learn more about how to turn on or turn off automatic updates on the Apple's Support page.
• Learn more about how to update all Android apps automatically on Google Play Help.

How to manually update your mobile devices

• iOS devices can also be updated manually, which may be necessary if the auto update hasn't occurred yet. Learn more about manually updating your iOS device.
• Learn more checking and updating your Android app version.

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Note

We recommend that you always backup your data prior to updating your mobile device.

• Learn more about backing up iOS devices
• Learn more about backing up Android devices.

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Create a Blink account

To get started with the Blink app, follow the instructions below:

With Blink, you have one user account with one email and one phone number. On login and certain other actions, a verification number is sent to the mobile number or email address of the account.

Note: If you want to share your account with other users, learn more about setting up a second phone or device.

1. Launch the Blink app and tap Create Account at the bottom of the screen.
2. Select your country from the dropdown menu and tap Next.
3. Your region is pre-selected based on your IP address. Confirm your region and tap OK.
4. Enter a valid email address and tap Next.
5. Create a password and tap Create Account. The password requirements are listed at the bottom of the screen. Tap the eye icon if you want to view what you are typing.
6. Complete the multi-factor authentication (MFA) process. Learn more about multi-factor authentication.

Add a Sync Module and create a system

1. From the Home screen, tap the + icon to add a device.
   
   
2. On the Add Device screen, tap Sync Module.
   
   
3. Scan the QR code on the back of the Sync Module or enter your Sync Module's serial number manually.
   Note: The Blink app may ask permission to access the camera on your mobile device in order to scan the QR code. If it asks, select Allow.
   
   
4. Once the serial number is recognized, you are asked to create a new system. Tap the text entry box and provide a unique name for your system. If you have other existing systems, this name must be different from other system names you may have in your Blink account. Tap Continue after your new system name is entered.
   
   
5. The Add Sync Module screen will instruct you to plug in your Sync Module and then wait for the light pattern of blinking blue and steady green.
   Tap Discover Device when you see this pattern on your Sync Module.
   
   Note: If you don't see the blinking blue light pattern, then you may need to reset the Sync Module. Learn more about how to reset the Sync Module.
   
   
6. In order to connect to your network, the Blink app uses your mobile device to first connect to the Sync Module's temporary Wi-Fi network. It's named “BLINK-_ _ _ _" where the last 4 digits are from your Sync Module's serial number. Tap Join.
   
   
7. After joining is successful, you are asked to join your local Wi-Fi network. Enter the Wi-Fi password and tap Join.
   • The Add Sync Module screen displays 2.4 GHz Wi-Fi networks within range. If you do not see your local Wi-Fi network, tap Refresh List at the bottom of the screen. The Sync Module stores network information for devices that are added to its system. Learn more about how to troubleshoot Wi-Fi connections.
     
     
8. When your Sync Module has been added to your new system, you will receive a completion screen. Tap Done to finish the process. You're now ready to add your new camera.
   The new system name displays at the top of your Home screen and you will also see the Sync Module. A cloud icon  with a green connection line shows the Sync Module is successfully communicating with the Blink servers.

This article will show you how to remove the battery cover from your Blink XT2 camera.

1. Hold the camera so that the back is facing you.



2. You'll notice a grey switch with an arrow facing toward the bottom of the camera. Slide and hold that in the direction of the arrow.



3. While doing this, pull up on the battery cover with your thumb. This may require some force as the camera is air tight.



4. Lift the battery cover off of the camera.


That's it, you can now insert the batteries.

1. From the Home screen, tap Add Device +.
2. The Add Device screen displays the devices you can add to your system.
   The Wired Floodlight, Mini, and Video Doorbell do not require a Sync Module; however, they can be added to a Sync Module system. Tap your device to continue the setup process.
3. On the Scan QR Code screen, use your mobile phone or device's camera to scan the QR code.
   You may be prompted to allow the Blink app to access your mobile phone or device's camera. Scanning the QR code is the only time Blink will access the camera on your mobile device. If you prefer to not use your device camera, or if your camera is unable capture the QR code, tap Enter Serial Manually and manually enter the DSN.
4. When the serial number is accepted as valid, the setup process begins and you are shown the Camera Added screen with tips on camera placement. When setup is complete, a notification appears and you can tap Done. 

5. Congratulations, your camera has been added to the account. The Home screen shows a blank thumbnail and the serial number as its camera name.

This article will show you how to mount your new Blink XT2 camera.

Your Blink XT2 comes with a camera mount, mount riser and two screws in the box. If you’d like to order more, you may do so at Amazon.com.

The mount riser is used to increase the distance from the mounting surface to the camera, allowing for a wider range of motion when positioning the camera. The two provided screws are wood screws. If you’re attempting to mount onto a different surface or any type of masonry, consult your local hardware store on the proper screw type.

We recommend holding the camera where you want to mount it, and try a Live View by pressing this icon in the app. This way, you can verify the camera has a good view and good signal strength in that location. The best motion detection occurs when a subject walks across the field of view horizontally rather than directly towards or away from the camera. Please keep this in mind when choosing a mounting location.

Once you’ve decided on a location, put the mount and the riser together. (Using the mount riser is completely optional)

You’ll see that the screw holes line up on these two accessories. Next, use the two provided screws to attach the mount at your desired location. Please note, use of the included screws for the mount will create two holes in the surface of the wall.

Once the mount (and optional mount riser) is securely in place, snap the camera onto the mount. The circle portion of the mount connects to the centre circle on the back of the XT2 camera.

Once mounted, you can rotate the camera on the mount itself to get the perfect viewing angle. When positioning your camera, remember the best motion detection occurs when a subject walks across the field of view from one side to another rather than directly towards or away from the camera.

Other examples:

This article describes how to change your camera name and refresh the thumbnail image.

When you add a new camera, the camera name and image are not set up. Your camera’s device serial number (DSN) displays as the camera name. The thumbnail image (your camera view) will be blue. To change the name of your camera or add a thumbnail picture, follow the steps below.

Change the camera name

• To find Device Settings, tap the More buttonin the lower right of the device thumbnail image.
• From the Device Settings screen, select General Settings.
• Next, tap the camera name to enter the new name (for example, back porch). Once you enter the new camera name, tap Save.

Note: When you update the name of your camera, clips recorded prior to the name change will appear in your Clip List as that previous name.

Refresh thumbnail

From the Home screen, tap the More buttonand select Refresh Thumbnail. The camera takes a screenshot of the current live view and replaces the blue image with this screenshot. The thumbnail remains the same until you refresh it using Refresh Thumbnail. Learn more about using the Blink app. 

Note: This process doesn’t apply to the Video Doorbell when it’s in Event Response Mode, since the thumbnail is updated automatically each time the doorbell ringer button is pressed or a motion event occurs. Learn more about Event Response Mode.