Event Response

Wi-Fi only with alerts and Live View

Event Response mode starts automatically when the doorbell has no Sync Module connected and powered wiring is not compatible. When the doorbell is connected to a Sync Module system, or to compatible powered wiring, the doorbell exits Event Response.

In Event Response mode, the Blink Video Doorbell powers all of it's own communications, and batteries drain faster than when the doorbell is connected to a Blink Sync Module or powered wiring from a chime system you already have.

"Event Response" appears on the Blink app home screen as an overlay, as shown in the image below. In Event Response, the doorbell is not connected to the internet full time, so you must press the ringer button to complete any Settings or Arm/Disarm action.


If you install a Sync Module after the doorbell

When you add a Sync Module after the doorbell has been installed, select the doorbell system when you reach that step. If you complete the Sync Module setup on its own system, the doorbell informs you that it is available for connection.

Link: Adding the Blink Video Doorbell to your system

Event Response Details

Saving Clips
Event Response mode, by itself, provides motion alerts and doorbell press alerts only. To save video clips when motion is detected or the ringer button is pressed, add the doorbell to a Blink Subscription Plan, or connect to a Sync Module 2 with a recognized USB drive inserted for Local Storage.

Viewing Clips
When you have Local Storage or a subscription active, clips from your Doorbell appear in the clip list next to a "Bell" icon . If you do not have Local Storage or a subscription, you see "Non Media Event" in the thumbnail area indicating that an event happened, but no clip ("media") was saved.

Alerts and Notifications
When the doorbell button is pressed, or when the doorbell is "Armed" and motion is detected, you receive alerts in the Blink app. You can tap the alert within 60 seconds to enter a Live View session with two-way talk. To save batteries, the doorbell enters a sleep mode after 60 seconds.

Press Doorbell to Save Changes
In Event Response, you must press the doorbell button to 'check-in' and download any new settings changes. Without a button press, or motion activation event, your doorbell checks-in once every 24 hours to automatically download any new configuration changes.

Photo Capture
Photo Capture is available if you have an active Blink Subscription Plan or trial. Photo Capture stores a photo every hour, and if there are no other events, it puts them together into a compressed-time video you can see in the Blink app's clip list. When a motion event or doorbell press does happen, the Photo Capture stops so your notification can get through, and then resumes after. Each time Photo Capture stops, you receive a video of the images taken up to that point.

Video Thumbnail
When the doorbell is in Event Response mode, and a subscription is active, the on-screen thumbnail is updated each time the doorbell ringer button is pressed.

Unavailable Features
These features are not available in Event Response at all:

  • ZonesBeta
  • Thumbnail started from the Blink app
  • Live View started from the Blink app
  • Live View on Alexa enabled devices
  • Scheduling

When there is no active subscription, and no Local Storage configured, these features are not available in Event Response:

  • Save Motion Clips
  • Save Live View
  • Receive Photocapture clips


Battery Life
Battery performance is directly related to the amount of use. To improve battery life and gain features, visit Using the Blink Video Doorbell with a Sync Module‍, or consider connecting your doorbell to an existing chime with Blink Video Doorbell wired installation‍.

In Event Response, without a storage configured, or a subscription, you will not be able to save motion clips, live views, or Photocaptures.

Event Response Installation

Setting up your doorbell to use Event Response happens automatically when you do not connect to a Sync Module or powered wiring.

Add your new Doorbell

From the Home screen of the Blink app, tap the blue "Plus" sign + in the upper right corner of the screen to add a new device.


In the next screen, tap the device you wish to add, and your camera will open to scan the QR code inside the camera or device.

Tap "OK" to safely permit camera access.

     1640199186329-scan-qr-camera-permission.png


If the doorbell is not already open, remove the back plate with the opening key that is taped to the paper mounting template. Find the template inside the doorbell packaging.

Insert the key and lift to open, then turn over the doorbell to find the battery compartment and the serial number (DSN) label.

     

Make sure the QR code on the doorbell is in your camera view and in focus. Tap the flashlight icon to turn on your camera light if needed.

A green square appears when your phone camera 'understands' the QR code.

 

Choose a system or create one

Next, you are asked to choose a system you already have, or create a new system for the doorbell to manage by itself. 

If you have already set up a Sync Module, choose that system, otherwise create a new system name.


Sync Module Install

If a Sync Module is not detected, you are asked if you would like to install one now.

If you choose to "Add a Sync Module", the QR code scanner opens for you to set up a Sync Module. When that setup is complete, you end up at the home screen.

It is easiest to choose "Add without a Sync Module" and continue installing the doorbell.

To add a Sync Module later, just tap the Plus + and choose the doorbell system during set up, they will be connected automatically.


Power-up and Connect

Next, you are shown how to remove the back plate of the doorbell. The metal opening key is attached to the paper template in the doorbell packaging. Keep the key in a safe place for future use. 

Opening
Key



Your doorbell has a back plate weather seal, or a battery cover.

Back plate seal
Insert the key, lift, or pull towards you, and pull the doorbell off.


Battery cover seal
Remove back plate, then press the release button on the battery cover, lift, and remove.
chime wiring step
chime wiring step

When the back plate is removed, tap "Continue".

Next, you are shown where to put 2 size AA lithium non-rechargeable batteries.

Back plate seal

Battery cover seal
chime wiring step
chime wiring step



When the batteries are inserted correctly, a red LED flashes slowly to indicate the doorbell is ready to be installed. Tap "Discover Device" to complete doorbell installation.

Use the "Not blinking Red?" help link if you do not see a flashing red LED at the top of the ring.


Connect the app to your doorbell's "BLINK" network

When your doorbell is discovered, a popup asks if you want to connect the Blink app to the doorbell directly. This connection configures your system. You can safely tap "Join".


Connect the doorbell to your Wi-Fi network

The available 2.4 GHz Wi-Fi networks in range of the doorbell are displayed. Select yours.

If you do not see your Wi-Fi network in the list, tap the "Refresh List" button to scan the area again. Be sure your Wi-Fi router is transmitting at 2.4 GHz.


Enter your Wi-Fi password and press "Continue". To be sure you enter the password correctly, tap the "eye" icon to view the characters.


When complete, you are shown a success screen. Tap "Continue" to go to the Home screen.



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After adding the doorbell to your account, you can choose to mount it.

Mounting is slightly different for each style of back plate, but they each use only two screws.

Two mounting holes
Three mounting holes
     
This back plate needs to form a weather tight seal with the doorbell. A flat sturdy placement is important.
This back plate does not need to form a weather tight seal. The seal is in the battery door, which gives the doorbell its IP-54 weather resistance rating.


Two hole back plate

Mounting Video

Prepare a location to mount the Blink Video Doorbell

Once you decide on proper placement‍, clean the surface well. The back plate needs to form a weather tight seal, so mounting on a flat sturdy surface is important.

To adjust the view 5º up-down, or 25º side-side, click to learn about installing a wedge or corner mount‍.

A paper template is included with your doorbell to show how far apart you drill the mounting holes. The template is shipped with the doorbell opening key attached. Save the key for future use. The same template also works for Wedge and Corner Mounts.

1633639985754-doorbell-package-contents.png

How do I mount on vinyl siding?

We recommend only using the included mounting kit. However, there are "screw-free" kits available to fit standard vinyl siding. Some good search terms are "surface block" and "vinyl siding wall plate".

To maintain a weather seal, both mounting holes must be covered if they are not being used. Waterproof tape is a recommended option. By design, the included mounting screws fill the space, keeping your doorbell weather resistant.

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How do I attach the back plate before mounting?

We recommend only using the included mounting kit. If you prefer to mount in a way other than the mounting screws, the following video shows one way to connect the back plate to the doorbell before it is mounted.

To maintain a weather seal, both mounting holes must be covered if they are not being used. Waterproof tape is a recommended option. By design, the included mounting screws fill the space, keeping your doorbell weather resistant.

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Should I install a Wedge or Corner Mount?

The wedge and corner mounts (included in some packages, or sold separately) can correct the doorbell view when the only available surface is angled, or you want to adjust the view. 

  • Wedge changes the view 5º up-down 
  • Corner Mount changes the view 25º side-side.


The camera in the doorbell has a field of view pointing straight out from the mounting surface. If the image does not capture the view you want, adding a wedge or corner mount can help. A Wedge offers 5° vertical tilt (up and down), and a Corner Mount offers 25° horizontal tilt (side to side).

1637706873492-1637706873492.png1637704292416-1637704292416.png 1637706439151-right-side-black-corner.jpg1637704372689-1637704372689.png
Wedge (5º up and down) Corner Mount (25º left or right)

Click to visit the Amazon purchase page for the Wedge and Corner Mount accessories (external link, opens in a new browser window).


How to Install the Wedge or Corner Mount

Check the doorbell view and placement by pressing the doorbell button, and then in the Blink app, tap the notification you receive to enter Live View.

While in Live View, you are looking out of the doorbell camera. You can adjust the position and location to get the view you want, before drilling into your wall.

The included drill template works for the mounts and the doorbell.

1. Drill mounting holes.

Tape the template in place approximately 40 - 48 inches (102 -122cm) above the ground. If you want to use the wiring from a doorbell you already have, place the template so that the wires will reach through the central open area of the wedge.


2. Mount accessory then attach back plate.

The Wedge and Corner Mount accessories ship with a pair of shortened all-purpose screws. These screws are used to secure the back plate to the accessory ( ② in the image below). Use the pointed, regular-length screws to secure the accessory to your wall or surface ( in the image below). See image below for more details.

Note that the doorbell comes with two replacement terminal screws that are shorter and have very fine threads as compared to the accessory mounting screws.


1. Regular length multi-purpose screws attach the Wedge or Corner Mount to your location through slots in the accessory.

2. Shortened screws secure the back plate to attachment points molded into the Wedge and Corner Mount.


Doorbell shown attached to Wedge and back plate.
a Blink Wedge mount accessory providing 5 degrees of perspective change is shown by a numeral 1 to have regular length screws entering a slot molded into the accesory. To the right of that is an image depicting the blink video doorbell back plate being attached to the wedge accessory by shortened screws that are entering molded receptacles in the mounting accessory.


Click for detailed instructions

1. Use the longer pair of screws to secure the wedge or corner mount, first. Make sure to put the screws through the slot openings as shown.

Wired installation details

Back plate with screws Back plate with three mounting holes

Attach one doorbell wire to each machine screw on the back plate. Wire color is not a factor for this installation.
If needed, 2 extra screws are in the box.

Attach the back plate to the wedge or corner mount, with the shorter pair of screws, included in the accessory packaging.

Attach the back plate to the wedge or corner mount, with the shorter pair of screws, included in the accessory packaging.

Attach one doorbell wire to each terminal screw on the doorbell.
Wire color is not important here.
If needed, 2 extra screws are in the box.

 

Finally, use a two step motion to attach the doorbell to the back plate. 

  1. Line up the pins on the back plate with the slots in the doorbell
  2. Press the doorbell firmly against the back plate, and then 'down' to make the two parts even at the bottom.
    You should feel/hear a slight click as the connection secures.


 

Now, attach the doorbell to the back plate by lining up the top and pivoting downward. Press until you feel or hear a click and the doorbell is secure.
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3. Attach the doorbell and test.

Once the doorbell is in place, if it has already been set up, press the doorbell button and you will receive an alert notification. Tap the notification to see through the doorbell camera and make sure the view is what you want. If you have not set up the doorbell yet, visit Setting up your Blink Video Doorbell‍.

If you have set an Activity Zone or Privacy Zone, be aware of how they have been affected by the change in camera view. You may have to re-set the Activity or Privacy zones.

Click to learn more about Blink Video Doorbell Motion Detection‍.


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How do I use wall anchors?

The wall anchors are made of white plastic and are to be used when the threads of the screw cannot dig into the material, such as with brick. You drill a hole large enough for the wall anchor to fit tightly into, then when you use the mounting screw, it's threads can hold securely.

  1. Drill a 7/32-inch (5.41 mm) hole, 1 inch (2.5 cm) deep.
  2. Insert the wall anchor until it is flush with the mounting surface.
  3. Continue with the installation.
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Tools
You will need tape to hold the template in place, a screwdriver, a drill, and the clear plastic pouch with screws and wall anchors. To drill mounting holes, select the bit size you need:

  • Just the screws:  3/32-inch (2.375 mm)
  • Wall anchor: 7/32-inch (5.41 mm)


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Caution

Electrical Shock HAZARD. If you are drilling into a wall or replacing an existing chime anywhere near live electrical wires, it is important to turn off all power to the location from the circuit breaker. Please consult a qualified person with experience installing doorbell cameras.


Tape the paper template 40 - 48 inches (101.6 - 121.9 cm) above the floor.

Drill two guide-holes approximately one inch deep (2.5 cm). 

For mounting on brick, stucco, or drywall-type materials, you may want to use the included white plastic wall anchors. Wall anchors grip the threads and provide outward pressure against the walls of a drilled hole. Included wall anchors fit the hole from a 7/32-inch (5.41 mm) drill bit.

1633923308142-wedge1no.png


Remove the paper template.

Secure exposed wires if necessary.
If you are not using existing wires, but they are present, twist a grey terminal cap onto each exposed wire tip to prevent dangerous sparking or other issues. Find two terminal caps in the accessory bag with the mounting screws.


Attach the back plate to your surface with two screws (do not over tighten)
All-purpose screws are included with two wall anchors and wire terminal end caps in a clear plastic pouch. Use only two screws to mount the back plate.

chime wiring step
Note: Mount the back plate on a firm, flat surface, to form a weather seal with the doorbell. We recommend only using the included mounting kit, but if you do not, the mounting holes must be covered with a watertight seal.
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Three hole back plate for weather resistant doorbell

The back plate with three holes is not designed to provide a seal from weather, because the Video Doorbell it comes with is rated IP-54 weather resistant. For best installation, we recommend using the top and bottom mounting holes on a flat surface. 

For uneven or smaller surfaces, use the top and middle holes. Be careful not to over tighten the middle screw.  If a gap appears between the back plate and the doorbell, loosen the middle screw slightly.

Mounting Video


Prepare a location to mount the Blink Video Doorbell

Once you decide on proper placement‍, clean the surface well.

To adjust the view 5º up-down, or 25º side-side, click to learn about installing a wedge or corner mount‍.

A paper template is included with your doorbell to show how far apart you drill the mounting holes. The template is shipped with the doorbell opening key attached. Save the key for future use. The same template works for Wedge and Corner Mounts.

1633639985754-doorbell-package-contents.png

How do I mount on vinyl siding?

We recommend only using the included mounting kit. However, there are "screw-free" kits available to fit standard vinyl siding. Some good search terms are "surface block" and "vinyl siding wall plate".

When mounted, the three-holed back plate does not need to form a weather tight seal. The seal is in the battery door, which gives the doorbell its IP-54 weather resistance rating.

Delete

Should I install a Wedge or Corner Mount?

The wedge and corner mounts (included in some packages, or sold separately) can correct the doorbell view when the only available surface is angled, or you want to adjust the view. 

  • Wedge changes the view 5º up-down 
  • Corner Mount changes the view 25º side-side.


The camera in the doorbell has a field of view pointing straight out from the mounting surface. If the image does not capture the view you want, adding a wedge or corner mount can help. A Wedge offers 5° vertical tilt (up and down), and a Corner Mount offers 25° horizontal tilt (side to side).

1637706873492-1637706873492.png1637704292416-1637704292416.png 1637706439151-right-side-black-corner.jpg1637704372689-1637704372689.png
Wedge (5º up and down) Corner Mount (25º left or right)

Click to visit the Amazon purchase page for the Wedge and Corner Mount accessories (external link, opens in a new browser window).


How to Install the Wedge or Corner Mount

Check the doorbell view and placement by pressing the doorbell button, and then in the Blink app, tap the notification you receive to enter Live View.

While in Live View, you are looking out of the doorbell camera. You can adjust the position and location to get the view you want, before drilling into your wall.

The included drill template works for the mounts and the doorbell.

1. Drill mounting holes.

Tape the template in place approximately 40 - 48 inches (102 -122cm) above the ground. If you want to use the wiring from a doorbell you already have, place the template so that the wires will reach through the central open area of the wedge.


2. Mount accessory then attach back plate.

The Wedge and Corner Mount accessories ship with a pair of shortened all-purpose screws. These screws are used to secure the back plate to the accessory ( ② in the image below). Use the pointed, regular-length screws to secure the accessory to your wall or surface ( in the image below). See image below for more details.

Note that the doorbell comes with two replacement terminal screws that are shorter and have very fine threads as compared to the accessory mounting screws.


1. Regular length multi-purpose screws attach the Wedge or Corner Mount to your location through slots in the accessory.

2. Shortened screws secure the back plate to attachment points molded into the Wedge and Corner Mount.


Doorbell shown attached to Wedge and back plate.
a Blink Wedge mount accessory providing 5 degrees of perspective change is shown by a numeral 1 to have regular length screws entering a slot molded into the accesory. To the right of that is an image depicting the blink video doorbell back plate being attached to the wedge accessory by shortened screws that are entering molded receptacles in the mounting accessory.


Click for detailed instructions

1. Use the longer pair of screws to secure the wedge or corner mount, first. Make sure to put the screws through the slot openings as shown.

Wired installation details

Back plate with screws Back plate with three mounting holes

Attach one doorbell wire to each machine screw on the back plate. Wire color is not a factor for this installation.
If needed, 2 extra screws are in the box.

Attach the back plate to the wedge or corner mount, with the shorter pair of screws, included in the accessory packaging.

Attach the back plate to the wedge or corner mount, with the shorter pair of screws, included in the accessory packaging.

Attach one doorbell wire to each terminal screw on the doorbell.
Wire color is not important here.
If needed, 2 extra screws are in the box.

 

Finally, use a two step motion to attach the doorbell to the back plate. 

  1. Line up the pins on the back plate with the slots in the doorbell
  2. Press the doorbell firmly against the back plate, and then 'down' to make the two parts even at the bottom.
    You should feel/hear a slight click as the connection secures.


 

Now, attach the doorbell to the back plate by lining up the top and pivoting downward. Press until you feel or hear a click and the doorbell is secure.
Delete



3. Attach the doorbell and test.

Once the doorbell is in place, if it has already been set up, press the doorbell button and you will receive an alert notification. Tap the notification to see through the doorbell camera and make sure the view is what you want. If you have not set up the doorbell yet, visit Setting up your Blink Video Doorbell‍.

If you have set an Activity Zone or Privacy Zone, be aware of how they have been affected by the change in camera view. You may have to re-set the Activity or Privacy zones.

Click to learn more about Blink Video Doorbell Motion Detection‍.


Delete

How do I use wall anchors ?

The wall anchors are made of white plastic and are to be used when the threads of the screw cannot dig into the material, such as with brick. You drill a hole large enough for the wall anchor to fit tightly into, then when you use the mounting screw, it's threads can hold securely.

  1. Drill a 7/32-inch hole, 1 inch (2.5 cm) deep.
  2. Insert the wall anchor until it is flush with the mounting surface.
  3. Continue with the installation.
Delete


Tools

You will need tape to hold the template in place, a screwdriver, a drill, and the clear plastic pouch with screws and wall anchors. To drill mounting holes, select the bit size you need:

  • Just the screws:  3/32-inch (2.375 mm)
  • Wall anchor: 7/32-inch (5.41 mm)


Delete

Caution

Electrical Shock HAZARD. If you are drilling into a wall or replacing an existing chime anywhere near live electrical wires, it is important to turn off all power to the location from the circuit breaker. Please consult a qualified person with experience installing doorbell cameras.


Tape the paper template 40 - 48 inches (102 - 122 cm) above the floor.

Drill two guide-holes approximately one inch deep (2.5 cm). 

For mounting on brick, stucco, or drywall-type materials, you may want to use the included white plastic wall anchors. Wall anchors give the mounting screws a way to grip the threads and provide outward pressure against the walls of a drilled hole. Included wall anchors fit the hole from a 7/32-inch (5.41 mm) drill bit.



Remove the paper template.

Secure exposed wires if necessary.
If you are not using existing wires, but they are present, twist a grey terminal cap onto each exposed wire tip to prevent dangerous sparking or other issues. Find two terminal caps in the accessory bag with the mounting screws.



Attach the back plate to your surface with two screws (do not over tighten)
All-purpose screws are included with two wall anchors and wire terminal end caps in a clear plastic pouch. Use two screws even if there are three holes in the back plate.

For a flat surface, use the top and bottom screws. For uneven or shorter mounting locations, use the top and middle screw.

chime wiring step

Note: The back plate with three mounting holes does not need to form a weather seal with the doorbell. IP-54 weather resistance is provided by the battery cover.

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Install is complete!

Now check your placement using Live View, or if your doorbell is in Event Response, press the ringer button, then tap the notification that appears in your mobile device.

To adjust the view 5º up-down, or 25º side-side, click to learn about installing a wedge or corner mount‍.


Other install options

Sync Module
Using a Sync Module is strongly recommended to improve doorbell battery life. With our Sync Module 2, you can save daily cloud backups onto a compatible USB flash drive, or save motion events and ringer button press video clips without a subscription.

Wired to 16-24 vAC chime
Ring your existing chime when the doorbell is pressed, and use on-demand live view with two-way talk.

Click to visit the Blink Video Doorbell FAQ‍.



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Event Response does not have special mounting instructions.

  • Use the provided template to set mounting hole locations.
  • Attach the back plate to a flat surface.
  • Attach the doorbell to its back plate.
  • If doorbell camera view requires adjustment, click to learn about installing a wedge or corner mount‍.
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Other Options
To improve the battery life of your Blink Video Doorbell and to have more features available, add a Sync Module‍ to your system, or connect to existing wiring‍ from a doorbell.

With a Sync Module 2, you have the option to save clips from the doorbell onto a USB drive as Local Storage without needing a Blink Subscription.

With a Blink Subscription (purchased through Amazon.com) you have a range of features available to cover one camera or the entire account. Click for more information on subscriptions and pricing.‍




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