Blink App Issues

Issues relating to the Blink app


  1. "Application not installed" Error Message

    If you're receiving an error message that says "Application not installed" on Android, you will need to uninstall the...

  2. Troubleshooting Motion Notifications

    Try these troubleshooting steps if your motion notifications are delayed, you're not receiving them when you expect them to...

  3. Biometric Unlock troubleshooting

    Biometric Unlock enables opening of the Blink app using the biometric features of your mobile device . Biometric authentication...

  4. My Device Won't Scan the Blink QR Code

    To add a camera or sync module, you will need to enter its serial number either manually or using...

  5. Apps that Conflict with the Blink App

    Some Android and iOS virtual private network (VPN), virus protection, file optimizer, ringtone, and battery saver applications can interfere...

  6. Cannot Install or Update Android Apps

    The following troubleshooting steps should be taken when you are having problems with installing or updating to the latest...

  7. How to Update Your iOS and Android devices

    In order to run the latest version of the Blink app, it's important your mobile device meets the minimum system...

  8. Blink iOS App Crashes

    If you are experiencing problems with your Blink iOS app crashing frequently, we recommend making certain it is updated...

  9. My app only works for a short time after installing it

    Some device manufacturers add data control features to their version of Android. If data is not available, the Blink...

  10. Troubleshooting Motion Clips Saved in Local or Cloud Storage

      We’ve enhanced the design of the Clip List in the  Blink  app. If the steps listed in this...

  11. Serial Already Registered error message

    This articles explains why you may receive a “Serial already registered to a different account” error message when adding...

  12. Current Blink App Versions

    The latest version of the Blink app is always available in your app store . Blink supports most smartphones...

  13. End of Support for iOS and Android

    As part of our ongoing commitment to maintain high security standards for our customers, Blink Home Monitor App version...

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