Blink App Issues

Issues relating to the Blink app


  1. IFTTT Stopped Working

    If you're getting errors from IFTTT or your applets aren't working, please try disconnecting Blink from IFTTT, then re-enable...

  2. "Application not installed" Error Message

    If you're receiving an error message that says "Application not installed" on Android, you will need to uninstall the...

  3. Troubleshooting Motion Notifications

    Try these troubleshooting steps if you're not getting motion notifications when you expect them to appear, or if you're...

  4. Biometric Unlock troubleshooting

    Biometric Unlock enables opening of the blink app using the biometric features of your device. Biometric features refers to...

  5. My Device Won't Scan the Blink QR Code

    To add a camera or sync module, you will need to enter its serial number either manually or using...

  6. Apps that Conflict with the Blink App

    Some Android and iOS virtual private network (VPN), virus protection, file optimizer, ringtone, and battery saver applications can interfere...

  7. Cannot Install or Update Android Apps

    The following troubleshooting steps should be taken when you are having problems with installing or updating to the latest...

  8. Blink iOS App Crashes

    If you are experiencing problems with your Blink iOS app crashing frequently, we recommend making certain it is updated...

  9. My app only works for a short time after installing it

    Some device manufacturers add data control features to their version of Android. If data is not available, the Blink...

  10. Troubleshooting Motion Clips

    Here are some common issues regarding motion clips (video).  If you're new to Blink, we recommend first learning about...

  11. Serial Already Registered

    When you try to add a device to your system and receive a “Serial already registered” message in the...

  12. Current Blink App Versions

    The latest version of the Blink app is always available in your app store. Blink supports most smartphones, tablets,...

  13. End of Support for Android Version 5 - iOS Versions 12 and 13

    Android Version 5 As part of our ongoing commitment to maintaining the high security standards, the Blink Home Monitor...

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