Blink App Issues

Issues relating to the Blink app


  1. Account email verification

    To ensure only authorized persons can access your Blink devices and media clips, every account email address must be...

  2. My clips are not saving

    It is possible that your Blink system functions normally except that Live View and motion clips are not saving...

  3. IFTTT Stopped Working

    If you're getting errors from IFTTT or your applets aren't working, please try disconnecting Blink from IFTTT, then re-enable...

  4. "Application not installed" Error Message

    If you're receiving an error message that says "Application not installed" on Android, you will need to uninstall the...

  5. I can't see my clips

    Are your clips  not displaying as expected? If your clip roll is not displaying clips as expected, there may...

  6. I'm Not Receiving Motion Alert Notifications

    If you're not receiving Motion Alert push or Video Doorbell button press notifications for Blink on your mobile device,...

  7. The Blink App Seems to be Frozen, How Can I Close It?

    If the Blink app stalls, shows a spinner, or is not responding, you can take the following steps to...

  8. Mobile Devices Not Connecting to Wi-Fi

    If your mobile device has no connection to your Wi-Fi network, you will not be able to add a...

  9. Biometric Unlock troubleshooting

    Biometric Unlock enables opening of the blink app using the biometric features of your device. Biometric features refers to...

  10. My Device Won't Scan the Blink QR Code

    To add a camera or sync module, you will need to enter its serial number either manually or using...

  11. Apps that Conflict with the Blink App

    Some Android and iOS virus protection, file optimizer, ringtone, and battery saver applications can interfere with Blink notifications. The...

  12. Cannot Install or Update Android Apps

    The following troubleshooting steps should be taken when you are having problems with installing or updating to the latest...

  13. How to Update Your iOS and Android Versions

    In order to run the latest version of the Blink application, it is extremely important that your mobile device...

  14. Blink iOS App Crashes

    If you are experiencing problems with your Blink iOS app crashing frequently, we recommend making certain it is updated...

  15. My app works for a short time after installing it

    Some device manufacturers add data control features to their version of Android. If data is not available, the Blink...

  16. iOS update causes login and PIN issues

    Thank you for reaching out to Blink Technical Support. We are aware that some of our customers are experiencing...

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