Cannot Install or Update Android Apps

The following troubleshooting steps should be taken when you are having problems with installing or updating to the latest version of the Blink Android App.

  • Settings > Apps > Google Play Services > Clear Data
  • Settings > Apps > Google Play Store > Clear Data (you will probably have to sign in again so make sure you know your Google credentials)
  • Settings > Apps > Google > Clear Data (same as above)
  • Settings > Apps menu > Show system apps > Google Services Framework > Clear Data
  • Settings > Accounts > Check that "Auto sync data" is turned on
  • Settings > Accounts > Tap the Google account > Tap Sync Account > Follow steps on screen > Sync now
  • Settings > Accounts (may be something like "Accounts and Backup") > Tap the Google account > Remove account > Restart device > Go back into the same screen and hit Add Account > Google > re-add it

If the above steps do not resolve the issue, then try the following:

  • Log out and back into the app.
  • Delete and reinstall the app from the Google Play Store.
  • If your device has an SD card, eject and remove it and then re-insert it.

You may also check the following:

  • That you have a strong Wi-Fi or mobile data connection.
  • The amount of storage space on your device.

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