Support Home Video Doorbell Using the Video Doorbell

Changing your video doorbell chime volume

Use this article for understanding how to adjust the chime volume of your video doorbell.

Depending on your setup, there are two places where your doorbell can ring:

  • The internal speaker of the Blink Video Doorbell plays a sound when the ringer button is pressed.
  • If your doorbell is wired to your existing home's chime, it will make that ring when the button is pressed.

If your Blink Video Doorbell is added to your system in the app but you haven't wired it so your home's chime will ring, here are the installation instructions.

By default, the video doorbell plays a digital chime sound through its internal speaker when the ringer button is pressed. To change the volume of this sound:

  1. From the Blink app home screen, tap Settings for your doorbell.
  2. Tap Audio Settings.
  3. Adjust the slider under Dingtone Volume.
  4. Press Save.

Test your doorbell to see if the volume is at a level you prefer. If it is not at the volume you prefer, change the slider again, press Save, and test.

How to change the volume of a wired chime after installation is complete

If you need to change the chime volume after you've already completed the installation, follow these steps.

With wired installation, your video doorbell can activate your existing chime when the ring button is pressed. You can change the strength of the mechanical or digital chime sound by increasing or decreasing the amount of power your doorbell receives.

  1. From the Blink app home screen, tap Device Settings for your doorbell.
  2. Tap Doorbell and Chime Settings.
  3. Follow these remaining instructions depending if you have a mechanical or a digital chime.

Chime types

  • A mechanical door chime uses a striker to hit a bell or metal bar to make a distinctive sound when the doorbell button is pressed.
  • A digital chime plays a file.


Test the sound of your mechanical chime

  1. Tap Test Sound when presented with the Chime Setup screen. If you do not see the screen, your system may not provide sufficient power to be recognized.
  2. You are asked to choose a response. If you choose Yes, Chime Sounds Good, you are taken to the Power Analysis step (step 4).
  3. If you select No, Sounds Too Soft Or Incomplete then you are presented with a level selector to choose your own preference. We recommend changing two units at a time to be sure the change is noticeable.
     
    Tap Continue when finished, and you are presented with the Test screen again.
  4. When you are happy with the volume of the chime, tap Yes, Chime Sounds Good and the Power Analysis step begins. This step is to ensure that the power from your wiring is compatible with the video doorbell.


  5. A successful Power Analysis shows you a green checkmark. Tap Continue.
  6. Tap Done to return to the home screen. Once there, you can name the doorbell and test.
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Test the sound of your digital chime

  1. Tap Test Sound to start calibrating your digital chime.
  2. You are asked to choose a response. If you choose Yes, Chime Sounds Good then you are taken to the Power Analysis step.
     
  3. If you select either No, Sounds Too Soft Or Incomplete or No, It's Buzzing, you are presented with a level selector to choose your own preference. We recommend changing two units at a time to be sure the change is noticeable.

    If you hear no sound from your chime during the Sound Test, it is likely the activation time is too short for the sound file to play. Add more time and the sound should be able to play.

    The maximum length of chime is 60 seconds. Tap Continue when finished and you'll return to the the Test screen again.
     
  4. When you are happy with the sound of the chime, tap Yes, Chime Sounds Good and the Power Analysis step begins.
  5. The Power Analysis step checks your wiring for voltage between 16 - 24 volts AC.
  6. A successful Power Analysis displays a green checkmark and your Blink Video Doorbell Installation is complete. Tap Done.
  7. Tap Continue to return to the home screen where you can name the doorbell and test it.
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If your chime doesn't ring

Failed power analysis

If the power level is outside of range, one of the warning messages will display. Your video doorbell will be unable to make your chime ring.

If you have connected the wires to your chime but the Blink Video Doorbell shows as in Event Response mode in the app, it is likely the power source is not providing 16 to 24 volts AC, at 50 to 60 Hz. 

You may need to contact a professional electrician for advice on how to remedy this issue.

Without a Sync Module

With a Sync Module

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