We have made an exciting update to our app with the introduction of our Account and System Settings redesign! All of the features that you are familiar with are still there. The only difference is how to access some of them. This article will give you a brief tour of the new layout, to ensure that you can get familiarized with the new design.
Note: The Blink app will only display in Dark Mode when that setting is enabled on your mobile device. Learn more about using Dark Mode on iOS and Android devices.
After downloading the iOS or Android app, sign in and you’ll see the biggest change to the app is on the bottom of the home page. Learn more about current Blink app versions.
What hasn't changed
As in the case with our prior layout, if you have multiple systems on your account, you will see them listed at the top of the screen. You can tap or swipe between them to quickly access all of your systems.
To the right of your system names is an Add Device + icon. Whether you are adding a new system or add-on camera to your account, tap the Add Device icon to get started.
To access the settings for a particular camera, tap the settings slider icon located above the right top corner of each thumbnail image on the Home screen.
Our new enhanced layout now has three (verses four) icons at the bottom of the screen. The first two; however, have not changed as shown below.
Tap this to bring you back to the home screen where your cameras are accessible.
Tap this to view the Clip Roll where all of your Live Views and Motion Clips are saved.
Tap this to see the Settings screen, which contains all of your Account, Subscription Plan and System settings. This new design eliminates the need for a separate account icon. All of your account settings are now found on the Account and Privacy screen.
The following screens and options are accessible from the main settings screen.
Account and Privacy
Account settings, link to Amazon, Alexa, Neighbors and privacy preferences
This is the email account used when creating your account. You can change your email by tapping on this item and following the prompts.
Use this option to modify your account password. Learn more about how to modify your password.
Require Face ID
This feature helps to keep unrecognized people from accessing your camera systems.
This displays the phone number associated with your account for verification purposes and can be modified. Learn more about how to change your phone number.
This option helps us personalize your experience when you select the country you live in, by ensuring you receive the right messages based on your location.
Link to Amazon Account
Use this option before you purchase a subscription plan, in order to link your Blink and Amazon accounts. Once your accounts are linked it will display as Amazon Account Linked. Learn more about linking your Blink and Amazon accounts.
Link to Alexa
Use this option to directly open your Alexa app in order to enable voice alerts and voice control for your devices. Learn more about Alexa.
The Ring neighbors program and mobile app is available to customers. The app and more information can be accessed from https://ring.com/neighbors.
Manage Mobile Devices
To ensure only authorized people can access a Blink account, the account owner can view and control all additional devices that access their account within the Blink app.
Enable Crash Reporting
If the Blink app suddenly stops working, use this toggle to control the sending of crash reports.
Grant Blink Support Account Access
Enable this toggle to give the support team access to your account for up to 14 days. Learn more about granting access to your Blink account.
Use this option to sign out of your Blink account.
Tap this button to delete your account. If you delete your Blink account, you lose access to clips that are stored on our systems, as well as access to any Blink devices through the Blink app. Learn more about how to delete your account.
View and manage your Blink plans
If you are within a Blink subscription trial period, you will see the trial end date as well as an option to cancel your trial. Learn more about Blink subscription plans.
Learn about Blink Plans
Select this to view a comparison of Blink subscription plans.
Link to Amazon Account
Use this option before you purchase a subscription plan, in order to link your Blink and Amazon accounts. This will not appear if your accounts are already linked.
Note: If you are not subscribed to one of our subscription plans or on a trial, you may not see the Blink Plans option under your Blink app settings screen.
Device and System Settings
Create schedule, organize camera displays and other system settings
All of your systems in your account are listed here. When you tap on a system, you will be taken to the System Settings screen.
Here you can rename your system, sort your cameras as they appear on the home screen, set scheduling, time zone, access your Sync Module settings and enable Save all Live Views. You also have an option to delete your system if necessary.
Select this option to set your temperature units to display as either Fahrenheit or Celsius, which appears in your camera settings page.
Customize notification preferences
The Blink app provides notifications to alert you about events that occur in your account and systems.
Events are as follows:
- Doorbell Press
- Motion Clip
- Scheduled Arm/Disarm
- Camera Temperature
Alerts are as follows:
- Low Battery
- High Camera Usage
- Camera Offline
- System Offline
Customer support and other help
Here you can access our FAQs, knowledge articles and our support contact information.
Tap this to access all of our knowledge articles on our support site.
This will direct you to our community forum where you can see discussions around Blink family devices.
Legal and Compliance
This takes you to a screen where you can view the following: