Setting up your plug-in camera

Follow these steps to install the Blink app, add your camera to a system, then mount and position your camera.

Install the Blink app

The most recent version of the Blink app is always available in your app store.

Blink supports most smartphones, tablets, and many Alexa enabled products.

Follow the link or scan the QR code to access the most recent Blink app download.


Blink version 6.15.0*
for iOS 12.5 and later.

Blink version 6.15.0
for Android v6.0 and later.

Blink version 6.15.0
for Fire OS v7.0 and later.


*If you can't locate the Blink app iOS 6.15.0, please refer to this article: End of Support for Android Version 5 - iOS Versions 12 and 13



To Get Started with the Blink app, follow the instructions below:

1. Launch the Blink App and tap Create Account at the bottom of the screen.


2. Select your country from the drop-down menu and tap Next.

3. Confirm your region and tap OK.
A region is pre-selected based on your IP address.

choose region


4. Enter a valid email address, and tap Next.

enter your email address


5. Create a password and tap Create Account.
    The password requirements are listed at the bottom of the screen.

enter your email address


6. Complete the multi factor account verification process.

Enter the PIN from the email we sent you and tap "Verify".

New Account PIN
New Account with Expired PIN

PIN codes are valid for 40 minutes. After one minute, the "Resend PIN Code" option appears.

When you have verified your email address, the app configures your SMS text phone number to send alerts and for account verification.


When you are presented with a Phone number entry screen, tap the Phone number entry line to bring up a keypad.

Select your country code from the menu that is displayed when you tap the flag icon next to the Phone number entry line.

Enter the phone number you wish to use for device verification and tap "Next".

 

If you prefer to not use SMS, the PIN code can be read to you by an automated Voice call instead.
To choose this option, select "Voice call" and tap "Next".

Note: The SMS text option should only be used with mobile phone lines and will not work with landlines. Blink ONLY uses this number to positively associate your device to the Blink app - to make sure the person making changes is you. Your information is private and will not be used for additional purposes or shared with third parties.

Click to learn why we need your phone number. Contact Customer Service if you don't have a phone number.


At this point, an SMS Text message containing the PIN code is sent to the phone number, and the PIN entry screen is opened for you.

Example SMS Text Message:

Your Blink verification code
is: <123456>


Enter the PIN from the SMS Text message we sent you and tap "Verify".

PIN codes are valid for 40 minutes. After one minute, the "Resend PIN Code" option is presented.

Verify SMS PIN
Verify with PIN

When the verification step is complete, you are prompted to link your new Blink account to your Amazon account, by tapping on the "Link Accounts button". This is an optional step. Click to learn how to link your accounts at a later time.

You also have the option to select "Skip" which will take you to the home screen, without linking your accounts.

enter your email address


Then sign into your existing Amazon account or create a new one if needed. The link is then established between accounts and click Next.


Add to a system

If you have not previously installed the Blink app and created an account, please get started here.

Follow these steps to add your Mini camera to a new, or existing Blink system.

1. On the Blink app Home screen, tap the + icon in the top right corner.

tap the blue cross

 

2. Tap the Blink mini camera as indicated by an arrow in the image below. You are taken to the “Scan QR Code” screen, where your camera may request permission to scan the QR code. This is a way to enter the serial number automatically. You may enter the number manually instead. After the device is recognized, it needs a system.

add a mini allow the camera to scan the mini QR code on its back

Note: If your camera does not focus correctly on the QR code, add more light to the scene, either with the camera flash or room lighting. 

3. If you want to add the Mini to a new system, give your system a name in the text entry field, and it will be created. When adding the Mini to an existing system, just tap the system name to continue.

add a system name or tap a system

4. After selecting “Next”, you will be instructed to connect your camera and wait for one light to flash blue and another to be solid green. If this is the case, tap "Discover device", and a connection request appears: "Blink" would like to establish a connection to the "BLINK-XXXX" network.

press discover when the lights on the mini are blinking blue and solid green tap join to connect the camera to wifi

 Note: If you don't see the above blinking blue light pattern, then you may need to reset the camera. Click here for more information.

5. Tap "Join"and then choose your Wi-Fi network from the screen that appears. If you add the camera to an existing system, make sure you choose the same WiFi network that your other devices are connected to.

6. When the Blink servers are ready, the Camera Added screen is shown. Tap Done to complete the setup and return to the app home screen.

camera added, tap done 

Click here if you receive an error "Unable to Connect to Sync Module" when adding cameras to a system.

NEW: WiFi issues with setup, disconnections, or quality problems? Try our new WiFi fixing app before contacting support.*

routethis ios app download    routethis ios app download

*You will be asked to provide a code before running the test. Enter in the code "BLNK".

Next Steps

When a camera is first installed, the serial number is entered for the camera name, and its thumbnail image is blank.

 

Tap the camera name to change it, enter the new name, then tap OK to save.

 

Tap the thumbnail icon to take a new thumbnail image. The thumbnail remains until you refresh it with this button. With a doorbell, the thumbnail image is refreshed when the ringer button is pressed.

 


Click to learn more about using the Blink app.

Mounting your camera

The Mini camera ships with a camera mount attached in the desktop position and two screws in the box. Before using your new Mini camera, make certain to remove the clear protective film covering the lens.

The camera has two mounting points. The vertical/wall mount opening (1) is located above the USB port at the rear of the camera. The horizontal/ceiling mount opening (2) is at the bottom of the unit. Mounts from other Blink cameras also fit the Mini.

Note: If you want to mount the Mini on a ceiling or overhead surface, be aware that the image can be flipped in the Blink app camera settings.


Mounting the Blink Mini Camera

  1. Hold the camera and pull the mount from the camera.  Put the camera in a safe place where the lens will not be scratched.
  2. While holding the mount in both hands, apply pressure to the outer ring while supporting the mount with the opposite hand.


  3. Select a location to mount your camera where moving shadows and reflections will not interfere with the image. Then use the included screws to secure the mount to your surface.

  4. After the mount is secured, press the cable into the molded clips in the base.

  5. Thread the cable end through the retaining ring, and line up the notch with the cable. Press all sides of the retaining ring to secure it in place.


  6. Press the Mini onto the mounting point. It will click into place as the camera is secured.


  7. Plug the cable into the USB port in the back of the Mini and aim the camera.
  8. Plug other end of the cable into the provided 5v 1A USB power supply and then plug the power supply into your wall outlet.


You can test the camera orientation by using Live View in the Blink app.

Camera Placement

Where you place your Blink camera helps you get the view that you want.

Camera View

To observe a place, mount the camera and use the Blink app to test your view by taking a new thumbnail, or by entering Live View.

You control night vision features from the Camera Settings screen. To get the best results for low light conditions you adjust brightness of the infrared LED. Click to learn more about night vision settings.

There are situations when the camera image does not appear as you would see. In early morning, for instance, if the motion sensor turns on the camera to capture the event, the white balance does not have time to calibrate, and you may see a blue tint to the image. The next clip will have a corrected white balance.

Click to learn more about flipping the view and mounting your Blink Mini camera‍.

Motion detection

Another common use for Blink cameras is to alert you when activity occurs.

To detect motion, the camera is sensitive to the size of an object as it appears in the view. A small animal close to the camera could trigger similar detection as a larger animal farther away, because the appearance of their heat signature is similar. The best range of detection is within 5 to 20 feet (about 1.5 to 6m) of the camera.

Motion detection is also sensitive to bright flashes like those from automobile reflections, or sunlight coming through tree branches.

If you wish to be alerted to a person arriving on a walkway or path, place the camera so the direction of travel moves across the camera view, rather than towards it. When motion goes toward the camera, the image differences from moment to moment are quite small as compared with motion moving across the camera view.

To be alerted to people, rather than animals, you might place the camera so the view is above the ground high enough to not be triggered by the animal or their tail.

If you are primarily interested in arriving visitors and deliveries, it may be useful to mount the camera looking towards the doorway, so random pedestrians or stray animals are not likely to enter the camera view and trigger a motion alert. Remember that motion across the screen (side to side) is more effective for detection than action moving toward the camera.


Testing Motion Sensitivity

After you set motion sensitivity, it is a good idea to test it. Set motion detection for the camera to "On" and "Arm" the system, then walk into the camera view. Depending on your results, adjust the motion sensitivity setting, or shift the camera view, or adjust the infrared LED brightness.

Learn more about enabling motion detection and arming your system here.


False Alerts

In some cases, sources of sudden, or large temperature change can trigger a motion alert. Some examples to consider are intermittent activation of a heater pilot light, heat vent on an exterior wall, or a location that is exposed to concentrated reflections during certain parts of the day.

To learn more about preventing unwanted motion alerts click here.


Activity Zones

Blink cameras are able to block off motion detection in certain areas that you set. Below is an image representing areas that were blocked from triggering a motion alert from tree motion, moving tree shadows, or blowing leaves.

Click to learn more about blocking areas from motion detection, by configuring Activity Zones.


Privacy Zones

Blink Outdoor and Indoor (gen 2) cameras allow you to set two Privacy Zones that block off ANY sensor detection. Privacy Zones are blocked inside the camera, ensuring imagery from those areas never gets sent from the camera. Click to learn how to use Privacy Zones.


Image Quality

In general, avoid placing the camera right next to a flat surface. Flat surfaces reflect light and create glare, which can affect the image in many ways. Glare can also be created by momentary reflections, or a strong source of light aimed at the camera lens.

The appearance of glare can be like fog, ghosting, or a bright area of the image. Glare can also make the background appear darker. This image shows a camera sitting directly on a shelf.

Moving the camera a short distance away from a reflective surface can make a big difference. Using a Blink Camera Mount or Blink Camera Stand is recommended to lift the camera off of surfaces like a shelf and improve image clarity. The image below is from the same camera on a mount.

In some cases, switching the infra red (IR) light Setting to "Off" can help also. If the area has lighting already, as with a garage door opener, your camera will provide a picture as shown here.


Garage Placement

As the image below shows, a garage presents unique conditions. Note how the distance from the threshold (red mark) to the top of the camera view is in just the upper third of the view. Also because of the angle, when the garage door opens it will pass through the view quickly, leading to a person being detected late - especially if their body heat is similar to the sun-warmed concrete in the image. It is even possible that a person entering this garage may not be detected until they enter fully and pass into the cooler area.

In this case, we want to know when the garage door is first opening.

Considering that the motion sensor works much better when activity crosses from side to side, and that the camera is being asked to notice movement quickly while adjusting to the sudden presence of light, here are a few ways to help the situation.

1. Adjust the camera so the garage door motion starts at the bottom of the view, all the way to the top. The result would be door movement in view for longer time, improving the chances of detection.

2. Battery powered Blink cameras use differences in infrared (heat) energy to detect motion. A person walking on cold concrete is much warmer than the background and gets noticed. If the door and the ground underneath are heated by the sun, they might have a similar temperature, so the rising door may not show enough heat difference to trigger a motion alert. A possible solution is to glue or tape a material to the inside of the door that creates a difference. A block of foam insulation, for instance, will appear different from the background in infrared, and when the door lifts, the motion will be more obvious.

3. The Blink Mini, a plug-in camera, detects motion by comparing video from one moment to the next. In the dark, an infrared (IR) light provides the camera a visual image. In some cases, a solution is turning off the IR light to keep the Mini camera in 'daylight mode'. When the garage door opens, it's light turns on, and presents the camera with a big change from one moment to the next and a motion alert is triggered.

Another solution is to leave the IR active, and place IR reflective material on the back of the garage door. When the door opens, each of the reflectors create a very obvious motion thanks to the IR light on the Mini.






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