Alexa FAQ

Discover answers to the most frequently asked questions about Alexa -- Amazon's artificial intelligence assistant.

This article lists answers to the most frequently asked questions about Alexa and Blink.

Note: The Blink Indoor (1st Gen) Camera does not support Alexa devices.

You can also experience two-way audio from your Alexa-enabled device and the Blink Video Doorbell.

Note: The Blink SmartHome Alexa Skill is only available where Blink products are sold.

List of compatible Amazon SmartHome devices

Supported non-screen devices

  • Amazon Echo (all models)
  • Amazon Echo Dot (2nd, 3rd, and 4th gen)
  • Amazon Echo Plus (2nd and 3rd gen)
  • Amazon Echo Studio (2nd and 3rd gen)
  • Amazon Echo Tap (motion announcements not supported)

Supported screen devices

  • Amazon Echo Show (all models)
  • Amazon Echo Spot
  • Amazon Fire Tablets (all models)
  • Amazon Fire TV Editions (1st and 2nd Gen, Element 4k, Toshiba 4k & HD, Insignia 4k & HD)
  • Amazon Fire TV Stick 
  • Amazon Fire TV Cube

What should I do if the Blink SmartHome skill is not working?

If the Blink SmartHome Skill is not working, visit our troubleshooting guide and learn how to disable the skill.


Where can I download the Alexa app?

The Alexa app is available from Amazon in most app stores, like the Amazon App Store, Apple App Store, Google Play Store, and Microsoft Apps for Windows 10+.


Why is Alexa asking me to provide a Voice Code?

To use Alexa to disarm your Blink systems, you must use a voice code. If you skipped this step during the initial setup, you can do this now by selecting the link below.

Learn how to set up or change your Alexa Voice Code.


How can I use my Blink devices in Alexa Routines?

To learn more about how to use your Blink devices in Alexa Routines, visit Alexa Routines.


Does Alexa offer two-way audio for all of my Blink devices?

The Blink Video Doorbell is our only camera that supports two-way audio with Alexa.


Does the Blink SmartHome Alexa skill support "auto" live view?

No, the Blink SmartHome Alexa skill will not automatically launch a live view when your doorbell is pressed or when motion is detected at your camera.


Do Blink products support or make use of Amazon Sidewalk?

No, Blink products do not currently support or make use of Amazon Sidewalk.


What Can Alexa Do?

You can ask Alexa to announce doorbell presses, show you a live view, arm or disarm your system, and much more.

Explore Blink SmartHome Alexa skill featuresDelete

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