Alexa FAQ

Discover answers to the most frequently asked questions about Alexa -- Amazon's artificial intelligence assistant.

Does Alexa support Live View? Does Alexa offer two-day audio? This article lists answers to the most frequently asked questions about Alexa and Blink.

If the Blink SmartHome Skill is not working, visit our troubleshooting guide and learn how to disable the skill.

Where can I download the Alexa app?

The Alexa app is available from Amazon in most app stores, like the Amazon App Store, Apple App Store, Google Play Store, and Microsoft Apps for Windows 10+.

Why is Alexa asking me to provide a Voice Code?

To use Alexa to disarm your Blink systems, you must use a voice code. If you skipped this step during the initial setup, you can do this now by selecting the link below. 

Learn how to set up or change your Alexa Voice Code.

To learn more about how to use your Blink devices in Alexa Routines, visit Alexa Routines.

The Blink Video Doorbell is our only camera that supports two-way audio with Alexa.

No, the Blink SmartHome Alexa skill will not automatically launch a live view when your doorbell is pressed or when motion is detected at your camera. 

If live views are not working with Alexa and your Blink Video Doorbell, your Video Doorbell may be in Event Response mode. If your Blink Video Doorbell is in Event Response mode, you can only view a live view within 60 seconds of the doorbell being pressed. If the Blink Video Doorbell has not been pressed, live view commands will not work. 

Learn more about Event Response mode.

No, Blink products do not currently support or make use of Amazon Sidewalk.

What Can Alexa Do?

You can ask Alexa to announce doorbell presses, show you a live view, arm or disarm your system, and much more.

Explore Blink SmartHome Alexa skill features.

Can’t find what you’re looking for?

Contact Support