If you're new to Blink, begin by downloading the Blink app. Once you have installed the app, you can proceed with creating an account. 

Creating a Blink account

With Blink, you have one user account with one email address and phone number. Upon login and certain other actions, a verification number is sent to the mobile number or email address associated with the account.

Note: If you want to share your account with other users, learn more about setting up a second phone or device.

To get started with the Blink app:

1. Launch the Blink app and tap Create Account at the bottom of the screen.
2. Select your country from the drop-down menu and tap Next.
3. Your region is pre-selected based on your IP address. Confirm your region and tap OK.
4. Enter a valid email address, and tap Next.
5. Create a password and tap Create Account. The password requirements are listed at the bottom of the screen. Tap the eyeball icon to display what you are typing.
6. Enter the 6-digit verification code you received via email, then tap Verify. 
7. Add a phone number to enable multi-factor authentication (MFA). Choose to receive verification codes via text or voice call. Tap Next.
8. Enter the 6-digit verification code you received via SMS/voice call, then tap Verify. If you don't receive a verification code, wait 90 seconds and tap Resend code. If verification failed, tap Try Again.
9. Tap Agree and Continue to link your Amazon and Blink accounts, or tap Skip in the top right to bypass this step.

After successfully completing all required steps, you'll be logged in to your Blink account. If you experience issues or require assistance in creating an account, contact Blink Support. 

Signing into the Blink app

To sign in the Blink app:

1. Open the Blink app.
2. Tap Sign In.
3. Enter your email address and tap Continue. If you forgot your password, tap Forgot your password?
4. Enter your password and tap Sign In. If a security check identifies your password as compromised, you will be prompted to change it.
5. Enter the 6-digit verification code you received via SMS/Voice call or email, then tap Verify Code. If you don't receive a verification code, wait 90 seconds and tap Resend code. If verification failed, tap Try Again.
   • To bypass verification when you log in using this device for the next 30 days, select Trust this device (up to 30 days).
6. If prompted, set up Two-Step Verification, then tap Next. To learn more, visit Securing your Blink Account with Multi-Factor Authentication.

After successful verification, you'll be logged in to your Blink account. If you encounter issues during the sign-in process, please refer to Troubleshooting Blink Account Login Issues.

Add a Sync Module and create a system

1. From the Home screen, tap the + icon to add a device.
2. On the Add Device screen, tap Sync Module.
3. Scan the QR codeon the back of the Sync Module or enter your Sync Module's serial number manually. 
   • Note: The Blink app may ask permission to access the camera on your mobile device in order to scan the QR code. If it asks, select Allow.
4. Once the serial number is recognized, you are asked to create a new system. Tap the text entry box and provide a unique name for your system. If you have other existing systems, this name must be different from other system names you may have in your Blink account. Tap Continue after your new system name is entered.
5. The Add Sync Module screen will instruct you to plug in your Sync Module and then wait for the light pattern of blinking blue and steady green. Tap Discover Device when you see this pattern on your Sync Module.
   • Note: If you don't see the blinking blue light pattern, then you may need to reset the Sync Module. Learn more about how to reset the Sync Module.
6. In order to connect to your network, the Blink app uses your mobile device to first connect to the Sync Module's temporary Wi-Fi network. It's named “BLINK-_ _ _ _" where the last 4 digits are from your Sync Module's serial number. Tap Join.
7. After joining is successful, you are asked to join your local Wi-Fi network. Enter the Wi-Fi password and tap Join.
   • The Add Sync Module screen displays 2.4 GHz Wi-Fi networks within range. If you do not see your local Wi-Fi network, tap Refresh List at the bottom of the screen. The Sync Module stores network information for devices that are added to its system. Learn more about how to troubleshoot Wi-Fi connections.
8. When your Sync Module has been added to your new system, you will receive a completion screen. Tap Done to finish the process. You're now ready to add your new camera. The new system name displays at the top of your Home screen and you will also see the Sync Module. A cloud icon with a green connection line shows the Sync Module is successfully communicating with the Blink servers.

Blink Video Doorbell installation options

The Blink Video Doorbell can be installed in three ways.

Wired Installation
The Video Doorbell is powered by two, size AA 1.5 volt lithium non-rechargeable batteries.
Offers supplemental power supply, connection to your in home mechanical or digital chime, and extended battery life.
Connect a Sync Module to increase battery life up to 2 years of normal operation.
This installation type, combined with a Blink Subscription Plan, allows full functionality of the Blink Video Doorbell.

Wire-free Installation
The Video Doorbell is powered by two, size AA 1.5 volt lithium non-rechargeable batteries.
Allows your doorbell to operate wire-free and rely solely on battery power.
Connect a Sync Module 2 to increase battery life up to 2 years of normal operation.
This installation type, combined with a Blink Subscription Plan, allows full functionality but will not be able to ring an indoor chime.

Event Response
The Video Doorbell is powered by two, size AA 1.5 volt lithium non-rechargeable batteries.
In this setup, the Video Doorbell connects to Wi-Fi, but not to a Sync Module or existing doorbell wiring.
Receive motion alerts and doorbell button press notifications, and tap within 60 seconds to open a Live View session with two-way audio in the Blink app.
Other functionality is limited due to battery life conservation.
Learn more about Event Response.

This articles describes how to change your camera name and refresh the thumbnail image.

When you add a new camera, the camera name and image are not set up. Your camera's device serial number (DSN) displays as the camera name. The thumbnail image (your camera's view) will be blue. To change the name of your camera or add a thumbnail picture, follow the steps below.

Change the camera name

• To find Device Settings, tap the More button (...) at the bottom right of the device's thumbnail image.
• From the Device Setting screen, select General Settings.
• Next, tap the camera's name to enter the new name (for example, back porch). Once you enter the new camera name, tap Save.

Note: When you update the name of your camera, clips recorded prior to the name change will appear in your Clip List as that previous name.

Refresh thumbnail

From the Home Screen, tap the More button (...) and select Refresh Thumbnail. The camera takes a screenshot of the current live view and replaces the blue image with this screenshot. The thumbnail remains the same until you refresh it using Refresh Thumbnail. The timestamp in the bottom-left corner of the thumbnail shows when the thumbnail was last updated. Learn more about using the Blink app. 

Note: This process doesn't apply to the Video Doorbell when it's in Event Response Mode, since the thumbnail is updated automatically each time the doorbell ringer button is pressed or a motion event occurs. Learn more about Event Response Mode.

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