To Get Started with the Blink app, follow the instructions below:

1. Launch the Blink App and tap Create Account at the bottom of the screen.

2. Select your country from the drop-down menu and tap Next.

3. Confirm your region and tap OK.
A region is pre-selected based on your IP address.

4. Enter a valid email address, and tap Next.

5. Create a password and tap Create Account.
    The password requirements are listed at the bottom of the screen.

6. Complete the multi factor account verification process.

Enter the PIN from the email we sent you and tap "Verify".

New Account PIN	New Account with Expired PIN

PIN codes are valid for 40 minutes. After one minute, the "Resend PIN Code" option appears.

When you have verified your email address, the app configures your SMS text phone number to send alerts and for account verification.

When you are presented with a Phone number entry screen, tap the Phone number entry line to bring up a keypad.

Select your country code from the menu that is displayed when you tap the flag icon next to the Phone number entry line.

Enter the phone number you wish to use for device verification and tap "Next".

 

If you prefer to not use SMS, the PIN code can be read to you by an automated Voice call instead.
To choose this option, select "Voice call" and tap "Next".

Note: The SMS text option should only be used with mobile phone lines and will not work with landlines. Blink ONLY uses this number to positively associate your device to the Blink app - to make sure the person making changes is you. Your information is private and will not be used for additional purposes or shared with third parties.

Click to learn why we need your phone number. Contact Customer Service if you don't have a phone number.

At this point, an SMS Text message containing the PIN code is sent to the phone number, and the PIN entry screen is opened for you.

Example SMS Text Message:

Your Blink verification code
is: <123456>

Enter the PIN from the SMS Text message we sent you and tap "Verify".

PIN codes are valid for 40 minutes. After one minute, the "Resend PIN Code" option is presented.

Verify SMS PIN	Verify with PIN

When the verification step is complete, you are prompted to link your new Blink account to your Amazon account, by tapping on the "Link Accounts button". This is an optional step. Click to learn how to link your accounts at a later time.

You also have the option to select "Skip" which will take you to the home screen, without linking your accounts.

Then sign into your existing Amazon account or create a new one if needed. The link is then established between accounts and click Next.

Add a Sync Module and create a system

1. From the home screen, tap the Add Device + icon.

2. The Add Device screen displays your device options.

3. The serial number is also printed as a QR code. To scan a QR code, the Blink app requires permission to access the camera on your mobile device.

Tap OK to permit the Blink app to scan the QR code, automatically entering the serial number. If you prefer, you can deny access to the camera by tapping Don't Allow and enter the serial number manually.

To learn where the QR code and serial number are, tap the "Help me find my QR code and serial number" link at the bottom of the Scan QR Code screen.

4. When the QR code is recognized, you are asked to create a new system by tapping the text entry box and providing a name. Tap "Done" to continue.

5. The Add Sync Module screen will instruct you to plug in your Sync Module and then wait for the light pattern of blinking blue and steady green.

When you see the pattern on your Sync Module, tap Discover Device.

Note: If you don't see the blinking blue light pattern, then you may need to reset the sync module. Click for instructions to reset the Sync Module.

6. The Blink app needs to connect to the Sync Module's Wi-Fi network. It is named “BLINK-" followed by four digits from the Sync Module Serial Number.

Tap Join, then you are asked to join your local Wi-Fi network.

7. The Add Sync Module screen displays 2.4 GHz Wi-Fi networks within range.  The Sync Module stores network information for devices that are added to its system. If you do not see your local Wi-Fi network, tap Refresh List at the bottom of the screen. You can troubleshoot Wi-Fi connections here.

8. When you tap your Wi-Fi network name, you are presented with a password entry field. Ensure that your password is correct before you enter it. Incorrect password is a common cause of difficulty getting started. Tap Join to continue.

9. When network setup is complete, you are notified on the screen. Tap Done to complete the install process and view the Blink app Welcome screen where you can now add a camera.

The system name should appear at the top of the Home screen. You are notified that the Sync Module has been added, the 'cloud' icon shows a green connection line indicating that the Sync Module is communicating with the Blink servers, and you can now tap the plus symbol  +  to add a device.

When you mount the Blink Video Doorbell, it is important to have the back plate secured to a flat surface for proper fit. The wedge and corner mounts (included in some packages, or sold separately) can correct the doorbell view when the only available surface is angled, or you want to adjust the view.

Install the Blink app and add the doorbell to your system before you mount it. Please visit Setting up your Blink Video Doorbell‍ before you continue.

Video tutorial: How to mount the Blink Video Doorbell

How do I attach the back plate to a Wedge or Corner Mount?

The Blink Video Doorbell attaches to its back plate. If the back plate is attached to a flat surface, the doorbell can be connected and removed more easily.

You may have received a replacement back plate that looks different from the original.
Responding to customer feedback that the back plate was not rigid enough, we added a stiffener plate and a foam layer where the back plate rests against your mounting surface, and the hooks have been made thicker to add strength.

If you are mounting just the back plate to a surface, use the included all-purpose screws.

To adjust the doorbell camera view, you may use Wedge or Corner Mount‍ accessories. These accessories ship with shortened all-purpose screws. They are meant to be used to secure the back plate to the accessory. See diagram below for more details.

1. Regular length multi-purpose screws attach the Wedge or Corner Mount to your location through slots in the accessory.	2. Shortened screws secure the back plate to attachment points molded into the Wedge and Corner Mount.	Doorbell shown attached to Wedge and back plate.

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Prepare a location to mount the Blink Video Doorbell

A paper template is included with your doorbell to show where the mounting holes are drilled. The template is shipped with the doorbell opening key attached. Save the key for future use.

Tools
You will need tape to hold the template in place, a drill, a drill bit: 3/32-inch (just the screw) or 7/32-inch (for wall anchor), and the clear plastic pouch with screws and wall anchors.

Tape the paper template to your flat surface from 40 - 48 inches (101.6 - 121.9 cm) above the floor. Then drill two guide-holes with a 3/32-inch drill bit, approximately one and one half inches deep (3.8 cm). The template aligns with mounting holes that are molded into the doorbell back plate. Using the mounting holes ensures your doorbell can close as designed.

For mounting on brick, stucco, or drywall-type materials, you may want to use the included white plastic wall anchors. Wall anchors give the mounting screws a way to grip the threads and provide outward pressure against the walls of a drilled hole. Included wall anchors fit the hole from a 7/32-inch drill bit.

Note: It is important that the back plate is flat when mounted. Attaching to uneven surfaces can bend the back plate and reduce weather resistance.

To adjust the view 5º up-down, or 25º side-side, click to learn about installing a wedge or corner mount‍.

Remove the paper template.

Secure exposed wires if necessary.
If you are not using existing wires, but they are present, twist a grey terminal cap onto each exposed wire tip to prevent dangerous sparking or other issues. Find two terminal caps in the accessory bag with the mounting screws.

Connect your chime wiring if you wish.
If you are connecting the Blink Video Doorbell to existing chime wiring, attach one wire to each terminal screw as shown in the app. If you are adding a Wedge or Corner Mount, put the wires through the mount before attaching the wires to your doorbell back plate.

Note: Connecting to your wiring does not replace battery power. The Blink Video Doorbell is always powered by 2 size AA lithium non-rechargeable batteries.

Use the provided screws to secure the back plate to your location.
All-purpose screws are included with two wall anchors and wire terminal end caps in a clear plastic pouch.

The wall anchors are made of white plastic and are to be used when the threads of the screw cannot reliably stay in place. This happens with brick because the threads are worn down quickly when screwing into place. Insert each wall anchor into a 7/32-inch drilled hole before placing the back plate against your surface. Now, when you insert a mounting screw, threads expand the anchor to grip the hole.

If your back plate has foam on one side, it has a stiffened design. Click to learn about the reinforced doorbell back plate‍.

Attaching the Blink Video Doorbell to its back plate

Slide the Blink doorbell onto the pins on the back plate, then press the entire doorbell firmly and evenly (with moderate force) against the back plate, while pressing 'down' to seat the hooks and close the latch.

You should feel and hear a soft click as the connection is secured.

Pull up gently to make sure the connection is secure.

Other install options

Sync Module: to save batteries and gain features.

Wired to 16-24 vAC chime: for always-on performance.

In a "wired" installation, the Blink Video Doorbell is connected to wiring that you already have. When the Blink doorbell button is pressed, your chime can be activated at the same time a notification is sent to your Blink app.

Once the Blink Video Doorbell has been added to your system and you have chosen to complete a wired connection, the following screen appears in the Blink app.

When you have the required items (the Doorbell kit, a power drill, and tape) tap "Continue".

Next, you are presented with a screen that describes the power requirements and a checkbox to show that you know your chime fits within these limits: 16 - 24 volts AC at 50 - 60Hz, and 40VA maximum.

Tap "Agree and Continue", then you are guided to turn off electric power to the doorbell and chime you already have, then tap "Continue".

Follow the app instructions to remove your old doorbell.

Are you installing a Wedge or Corner? These can help adjust the doorbell view. Tap the tab below to read the "Yes or No" choices.

No

If you are not installing a wedge or corner mount, use the included template to show where the mounting holes are to be drilled.

Tape the template in place approximately 40 inches (102cm) to 48 inches (122cm) above the ground.

Attach one doorbell wire to each machine screw on the backplate. Either wire can be connected to either post. 2 extra screws are provided in a packet in the box.

Attach the backplate to your surface with the screws that are included. If you are not using screws, the holes must be covered with waterproof tape to keep weather resistance.

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Yes

The camera in the doorbell has a field of view pointing straight out from the mounting surface. If the image does not capture the view you want, adding a wedge or corner mount can help. A Wedge offers 5° vertical tilt (up and down), and a Corner Mount offers 25° horizontal tilt (side to side).

Click to visit the Amazon purchase page for the Wedge and Corner Mount accessories (external link, opens in a new browser window).

How to Install the Wedge or Corner Mount

Check the doorbell view/placement by pressing the doorbell button, and then in the Blink app, tap the notification you receive to enter Live View.

While in Live View, you are looking out of the doorbell camera. You can adjust the position and location to get the view you want, before drilling into your wall.

The included drill template works for the mounts and the doorbell.

Wedge (5º up and down)	Corner Mount (25º left or right)

Drill mounting holes

Tape the template in place approximately 40 - 48 inches (102 -122cm) above the ground. If you want to use the wiring from a doorbell you already have, place the template so that the wires will reach through the central open area of the wedge.

Attach the accessory then the back plate

The Blink Video Doorbell attaches to its back plate. If the back plate is attached to a flat surface, the doorbell can be connected and removed more easily.

You may have received a replacement back plate that looks different from the original.
Responding to customer feedback that the back plate was not rigid enough, we added a stiffener plate and a foam layer where the back plate rests against your mounting surface, and the hooks have been made thicker to add strength.

If you are mounting just the back plate to a surface, use the included all-purpose screws.

To adjust the doorbell camera view, you may use Wedge or Corner Mount‍ accessories. These accessories ship with shortened all-purpose screws. They are meant to be used to secure the back plate to the accessory. See diagram below for more details.

1. Regular length multi-purpose screws attach the Wedge or Corner Mount to your location through slots in the accessory.	2. Shortened screws secure the back plate to attachment points molded into the Wedge and Corner Mount.	Doorbell shown attached to Wedge and back plate.

Attach the doorbell and test

Once the doorbell is in place, if it has already been set up, press the doorbell button and you should soon receive an alert notification. Tap the notification to see through the doorbell and make sure the view is what you want. If you have not set up the doorbell yet, visit Setting up your Blink Video Doorbell‍.

If you have set an Activity Zone or Privacy Zone, be aware of how they have been affected by the change in camera view. You may have to re-set the Activity or Privacy zones.

With the new perspective, you can learn more about Blink Video Doorbell Motion Detection‍.

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Finally, use a two step motion to attach the doorbell to the backplate. 

• Line up the pins on the backplate with the slots in the doorbell
• Press the doorbell firmly toward the backplate,
  and 'down' to make the two parts even at the bottom.
  You should feel/hear a slight click as the connection secures.

Use the included key to open the doorbell when needed.

Next, you are asked to turn power back on.

Now, you are asked to select whether you have a mechanical or digital chime. A mechanical chime makes sound by a physical hammer striking a metal bell or bar. A digital chime plays an electronic recording. If you are having difficulty, please tap the "I'm not sure which chime I have" link in the Blink app or visit this article for more help.

Make your selection and tap "Continue".

When you make a chime selection, the Blink app will present a calibration screen that is appropriate to your system. Please choose the correct link below to continue with chime calibration instructions.

In Event Response mode, the Blink Video Doorbell communicates through Wi-Fi and batteries drain faster than if it is connected to a Blink Sync Module system.

Event Response starts automatically when there is no Sync Module connected, and if your powered wiring is not compatible with the doorbell.

"Event Response" appears on the Blink app home screen as an overlay, shown in the image below.

Saving Clips
To save video clips when motion is detected or the ringer button is pressed, add the doorbell to a Blink Subscription Plan, or connect to a Sync Module 2 with a recognized USB drive inserted.

Viewing Clips
On the clip list screen, Doorbell clips are shown with a "Bell" icon indicator, and if you do not have a subscription or Local Storage you see the "Non Media Event" screen indicating that an event happened, but no clip was saved.

Alerts and Notifications
When the doorbell button is pressed, or when the doorbell is "Armed" and motion is detected, you receive alerts in the Blink app. You can tap the alert within 60 seconds to enter a Live View session with two-way talk. To save batteries, the doorbell enters a sleep mode after 60 seconds.

Press Doorbell to Save Changes
In Event Response, you must press the doorbell button to 'check-in' and download any new settings changes. Without a button press, or motion activation event, your doorbell checks-in once every 24 hours to automatically download any new configuration changes.

Photo Capture
Photo Capture is available if you have an active Blink Subscription Plan or free trial. Photo Capture stores a photo every hour, and if there are no other events, it puts them together into a compressed-time video you can see in the Blink app's clip list. When a motion event or doorbell press does happen, the Photo Capture stops so your notification can get through, and then resumes after. Each time Photo Capture stops, you receive a video of the images taken up to that point.

Unavailable Features
These features are not available in Event Response:

• Zones^Beta
• Live View started from Blink app
• Thumbnail image started from the Blink app
• Video thumbnail
• Live View on Alexa enabled devices
  
  

Battery Life
Battery performance is directly related to the amount of use. To improve battery life and gain features, visit Using the Blink Video Doorbell with a Sync Module‍, or consider connecting your doorbell to an existing chime with Blink Video Doorbell wired installation‍.

Other Options
To improve the battery life of your Blink Video Doorbell and to have more features available, add a Sync Module‍ to your system, or connect to existing wiring‍ from a doorbell.

With a Sync Module 2, you have the option to save clips from the doorbell onto a USB drive as Local Storage without needing a Blink Subscription.

With a Blink Subscription (purchased through Amazon.com) you have a range of features available to cover either one camera or the entire account. Click for more information on Subscription Pricing.‍ In Event Response, without a Sync Module 2 configured for Local Storage, or a subscription, you will not be able to save motion clips, save live views, or receive photocaptures from the camera.