Refer to this article for troubleshooting issues concerning the Blink SmartHome Alexa Skill.
Before you begin, ensure that you have:
- Linked your Blink and Alexa accounts in the Blink app; you must do this before you can enable the Blink SmartHome Skill.
- The latest version of the Blink and Alexa apps, and that your Alexa-enabled device is up to date.
- An Alexa account within our supported markets United States, Canada, United Kingdom, France, Spain, Italy, Germany, Belgium, Mexico, Australia and New Zealand.
- Amazon Kids mode disabled for your Alexa-enabled devices.
Discovering your devices
Manually discover your Blink devices in the Alexa app
If Alexa cannot automatically find your devices, follow these steps:
- Open the Alexa app and tap Devices.
- Tap the (+) symbol in the upper-right corner.
- Tap Add Device.
- Tap Camera.
- Tap Blink.
- Is your camera powered on? Tap Yes.
- Is your camera already set up in the Blink app? Tap Yes.
- Can you control your camera using the Blink app? Tap Yes.
- Next, Alexa will discover your new camera. Tap Next.
Note: Alexa devices don’t support the Blink Indoor (1st Gen) camera.Delete
Disabling the Blink SmartHome Skill
Disable the Blink SmartHome Alexa Skill
If Alexa cannot detect your Blink devices manually, reset the Blink SmartHome Alexa Skill using these steps.
- Open the Alexa app and tap More.
- Tap Skills & Games. Scroll down, tap Your Skills.
- Tap Enabled.
- Tap Blink SmartHome.
- Tap Settings.
- Tap Disable Skill.
- Tap Disable.
Re-enabling the Blink SmartHome Alexa Skill
Re-enable the Blink SmartHome Alexa Skill
- Open the Blink app and tap Settings.
- Tap Account & Privacy.
- Tap Link to Alexa.
- Tap Open Alexa App.
- Tap Settings.
- Tap Enable to use.
- Enter your Blink credentials. Tap Continue.
- On the Link Account screen, enter the email address and password associated with your Blink account. Tap Continue.
- Enter the verification code sent to the mobile phone number associated with your Blink account. Tap Verify Code. If you don’t receive a verification code within two minutes, tap Resend Code.