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Blink Basics

Things to help smooth your experience

Here are a few resources to help you manage your Blink devices.

Getting started

System Requirements

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Support is ending for certain mobile device OS versions

Blink is ending its app support for Android version 5 and lower and iOS 13 and lower. Learn more about this update.

Mobile device and Wi-Fi requirements

Personal Devices*	iPhone, iPad, iPod Touch, Android device, Fire OS mobile device, Echo Show, Echo Dot, Fire TV and Stick
Software	iOS 14 or higher Android v6.0 or higher Fire OS v7.0 or higher
High Speed Internet	Type: DSL, Cable, Fiber Upload Speed: 2 Mbit/sec or more (Satellite internet not supported)
Wi-Fi	2.4GHz 802.11b/g/n
IP Configuration	DHCP
Wi-Fi Security	WEP, WPA, WPA2 with TKIP SSID

* Blink products are strictly for non-commercial use, and NDAA compliance is not implied or assured.

Additional requirements

A valid email address. Note: You will use this email in the event of a password reset, for communication with us regarding any issues, and for receiving time-limited account confirmation codes. Please be sure it is easily accessible.
A non-cellular 2.4 GHz Wi-Fi network (name and password) and high-speed Internet connection (DSL, Cable, Fiber) with a minimum 2 Mbit/sec upload speed. Unfortunately, due to high latency issues, we do not recommend using Blink with Satellite providers.
- Note: Blink products are unable to gain internet access on networks that require authentication through a third-party login website.
The Sync Module requires a standard electrical outlet to provide power.
The Sync Module 2 requires a USB drive in order to use local storage.
The Blink Mini camera requires a standard electrical outlet to provide power.

Current Blink App Versions

The latest version of the Blink app is always available in your app store. Blink supports most smartphones, tablets, and many Alexa-enabled products.

Select the app store link or scan the QR code to download the latest version of the Blink app.

Blink version 6.23.0*
for iOS 14 and later.

Blink version 6.23.0
for Android v6.0 and later.

Blink version 6.21.0
for Fire OS v7.0 and later.

*If you can't locate the Blink app iOS 6.15.0, please refer to this article: End of Support for Android Version 5 - iOS Versions 12 and 13

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Downloading the app and creating an account

Blink cameras and devices are controlled through our Blink mobile app. After you download the app for your device, you must create a Blink account and then verify your email address.

Blink systems and settings are connected to your Blink account allowing you to either access your Blink account from other mobile devices or share account access with those you trust. Learn more about sharing your account access.

The latest version of the Blink app is always available in your app store. Blink supports most smartphones, tablets, and many Alexa-enabled products.

Select the app store link or scan the QR code to download the latest version of the Blink app.

Blink version 6.23.0*
for iOS 14 and later.

Blink version 6.23.0
for Android v6.0 and later.

Blink version 6.21.0
for Fire OS v7.0 and later.

*If you can't locate the Blink app iOS 6.15.0, please refer to this article: End of Support for Android Version 5 - iOS Versions 12 and 13

Create a Blink account

To get started with the Blink app, follow the instructions below:

With Blink, you have one user account with one email and one phone number. On log in and certain other actions, a verification number is sent to the mobile number or email address of the account.

Note: If you want to share your account with other users, learn more about setting up a second phone or device.

Launch the Blink App and tap Create Account at the bottom of the screen.
Select your country from the drop-down menu and tap Next.
Confirm your region and tap OK. Your region is pre-selected based on your IP address.
Enter a valid email address, and tap Next.
Create a password and tap Create Account. The password requirements are listed at the bottom of the screen. Tap the eyeball icon if you want to view what you are typing.
Complete the multi-factor authentication (MFA) process.

Multi-factor authentication steps

Verify your email address

Enter the PIN from the email we sent you and tap Verify.

PIN codes are valid for 40 minutes.
If you haven't received the code after 90 seconds, tap Resend PIN Code.

Verify your phone number

Tap the phone number entry line to bring up a keypad.
Enter the phone number you wish to use for device verification and tap Next.

Optional: Select your country code by tapping the flag icon next to the phone number entry line.

If you prefer to not use SMS, the PIN code can be read to you by an automated voice call.
To choose this option, under Receive code by: select Voice call and tap Next.

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Note

The SMS text option is for use with mobile phones and will not work with landline phone numbers. Blink uses this number to positively associate your device to the Blink app to ensure the person making changes is you. Your information is private and will not be used for any additional purposes or shared with third parties.

Learn more why we need your phone number. Contact Customer Service if you don't have a phone number.

A SMS text message containing the PIN code is sent to the phone number, and you are shown another PIN entry screen.

Example SMS text Message:

Your Blink verification code
is: <123456>

Enter the PIN from the SMS text message we sent you and tap Verify.

PIN codes are valid for 40 minutes.
If you haven't received the code after 90 seconds, tap Resend PIN Code.

Link your Blink and Amazon accounts

When the phone verification step is complete, you are prompted to link your new Blink account to your Amazon account by tapping Link Accounts. If you don't want to link your account, select Skip to be sent to the Home screen without linking your accounts.

Note: This is an optional step, but we highly recommend linking your accounts at this time. Learn more about the benefits of linking your accounts.

Sign into your existing Amazon account. You will need to know your Amazon login email address and password. Once the link is established between accounts, tap Next.

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Setting up your device

Visit the Setting up your Blink devices category for camera and device setup guides with step-by-step instructions. Popular setup articles are listed below.

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Manage multiple devices for a Blink account

Use this article to understand how to login and manage your Blink account across multiple mobile devices with the Blink app. To ensure only authorized persons can access your Blink account, the primary account owner can view all additional devices that access their account.

Accessible devices include mobile phones, tablets, as well as apps such as IFTTT and Alexa SmartHome.

Add your account to a different device

A Blink account can be accessed from other mobile devices if the login name and password are shared with those devices. If you want to log in to your Blink account from a different mobile device, follow these steps.

Download the app from your device's app store and sign in using the same Blink account username and password.
When you log in for the first time, a SMS verification code will be sent to the phone number of the primary account owner. This verification code must be entered before that device is given access. Learn more about Multi-Factor Authentication.
- Use this same process if you want to grant a trusted person access to your Blink account on their mobile device.
- Learn more about setting up a second phone or device.

Manage verified mobile devices

The primary account owner has the ability to:

Manage all other devices on the account
View all devices that have accessed their Blink account within the last 30 days
Revoke any device's access to their Blink account if necessary

Once a device has been revoked from an account, the only way that device can regain access is through a multi-factor security process. Learn more about Multi-Factor Authentication. To review the verified mobile devices in your Blink account, follow these steps.

Tap Settings .
Select Account and Privacy.
While viewing the Account and Privacy screen, tap on Manage Mobile Devices.
A SMS message with a verification code is sent to the primary account holder's phone number. Enter the code in the Blink app and tap Verify.

If you don't receive the code

The verification code is sent exclusively to the primary account owner's device. If you do not receive a code, you can either wait 90 seconds when the Resend Code button becomes available, or tap on the back arrow in the top left of the Account Verification screen to return to the main Account and Privacy screen.

Note: If you no longer have access to a device that receives this code, you will need to change the phone number located in Account and Privacy Settings. The account password is required to change the phone number.

5. A successful verification leads to a list of all devices that have accessed that account in the last 30 days, including the current device at the top.

Removing access

Once a device has been revoked from an account, the only way that device can regain access is through a multi-factor authentication process. Learn more about Multi-Factor Authentication.

To remove access from a mobile device, tap Remove next to the device name. This immediately logs that device out of the account.

Trust this device

Logins on new devices, or devices that were removed from an account have a Trust this device option during Account Verification. This allows the app to not require a verification code for future logins.

If the password is changed on an account, the Trust this device option reappears at the next login.

Device limit

The Blink app can be added to a maximum of 100 devices. If there's an attempt to log in to over 100 devices, the account owner will see the screen below.

To resolve, you can either:

Remove some devices using the previously described method.
Reset the account password, which will remove all the devices that have access to the account except the device you reset the password on.

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FAQ

Blink FAQ

If you are new to Blink, we have assembled a list of commonly asked questions making it easier to find answers. If your question is not answered below, be sure to check out our dedicated FAQ section here, or use the search bar above.

Do I need Wi-Fi?

Yes! Wi-Fi is a main component of your Blink system. Blink requires a 2.4 GHz Wi-Fi Internet connection with a minimum of 2 Mb per second (2Mbps) upload speed (from your network to the internet).

Can I access my Blink system from my computer?

You can not currently access your Blink system from your computer, but purchase of newer cameras and the Sync Module 2 allows you to store up to 256 GB of files on a removable USB drive. The drive can be removed and used with your computer to view the files.

The Blink mobile app contains all camera and system settings, camera scheduling, and clip sharing functions.

Can my Blink account and systems be accessed by family members?

Yes! You can download our free app to as many iOS and Android devices as you like, using the same account login information on each. That way, the entire household can receive alerts and view systems. To ensure only authorized persons can access your Blink account, every time someone logs in they will need to complete a multiple factor security process. Click here to learn more about security best practices.

You may also connect Alexa enabled devices through the Blink SmartHome skill. Learn more about Alexa compatibility.

How many devices can I add to a Blink system?

For each Blink system managed by a Sync Module, a total of 10 devices can be added. Blink Wired Floodlight and Mini cameras manage their own individual systems, or can be added to Sync Module managed systems as one of its ten devices. For cameras on a Blink Plus Subscription Plan, an unlimited number of devices are covered in total, but each Sync Module manages a total of ten devices.

What is the range of the Sync Module? How far away can camera units be placed?

Assuming standard construction techniques (single building, no unusually dense construction materials) the Sync Module should be able to communicate with Blink cameras up to (and perhaps over) 100’ away in any direction. We also recommend keeping the Sync Module near your wireless router for best signal strength. The article describing signal strengths, and how to check them, is here. The goal is to have 'three bars' of signal connectivity at the Sync Module and each camera as depicted on the Sync Module screen in the Blink app.

Can I power my cameras with a USB cable or solar panels?

Blink cameras are designed to be powered by size AA 1.5 volt Lithium non-rechargeable batteries, or USB power cable. All cameras ship with their own power supply. The Blink Solar Panel Mount accessory is available at amazon.com (external link to the purchase page).

Some third party manufacturers claim to be compatible with Blink products. Third party power solutions are not supported because of the various problems and safety issues that may arise. Blink accessories are designed be safe for your use.

We cannot warranty devices connected to unreliable power sources, or when weather protection is removed. For the best experience, please only use the power solution that was provided in the original packaging, or authorized Blink products.

If you need replacement parts, contact Customer Support‍ to discuss your options.

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What kind of batteries does Blink use? Are they easy to replace?

Blink cameras are powered by size AA 1.5 volt Lithium non-rechargeable batteries. Battery powered cameras ship with batteries, and they’re easy to replace when the time comes. Simply open the battery compartment, take out the old batteries, and insert the new pair. The device powers up and regain communications without input from you.

Blink camera batteries should be replaced by Energizer Ultimate size AA 1.5 volt Lithium non-rechargeable batteries, or their equivalent. These batteries can be purchased here.

Do not use Lithium Ion ( Li-ion ) rechargeable batteries as they may cause issues with your camera.

How long do the batteries last?

Battery life for Outdoor, Indoor (gen 2), and XT2 cameras is up to 2 years of standard use. We define "standard use" as: a total 5,882 seconds of live view, 43,200 seconds of motion-activated recording and 4,788 seconds of two-way talk; or said differently, 70 seconds per day, for two years.

The XT, and Indoor (gen 1) battery life is up to two years, based on 40,200 seconds of recording, averaging 50 seconds per day.

Battery life varies based on device settings, type of use, heat, cold, or other environmental factors. These things can affect battery life:

Using Alkaline or re-chargeable batteries. (Specifically NOT recommended)
Slow internet connection
Extreme temperatures
Weak signal strength between camera and Wi-fi
Weak signal strength between camera and Sync Module

DO NOT use "Lithium Ion" (Li-Ion) batteries as these may cause issues with your camera. Recommended replacement batteries can be purchased here.

How far from the camera can a person be seen?

Using your Blink camera at highest resolution, you will be able to view a person's facial features about up to 30 feet from the camera. At 32 feet, facial features can not be made out clearly, but a person can be recognized. Beyond 32 feet, recognition depends on the lighting conditions. For example, night vision is provided by an Infra Red illuminator and will not normally show the same detail and clarity of a daytime image.

What's the maximum distance Blink cameras sense motion detection?

The maximum motion detection range is approximately 20 feet for all blink cameras. Some factors that influence motion detection are the app sensitivity setting, camera placement, object size, infrared illumination and object temperature.

Can a Blink camera detect motion through a window or glass?

The Blink PIR sensor on XT and XT2 cameras can not reliably detect motion on the other side of glass. Some users have placed cameras facing out a window or through a glass door to use Blink's Live View option. A Blink XT, or XT2 camera looking through glass will react to heat on the near side of a pane of glass, so it will not reliably activate with motion beyond it.

Mini cameras are somewhat capable of motion detection through glass, since they use pixel difference analysis instead of IR heat signature. This can only work under very limited conditions such as when light is present, with the camera positioned as close as possible to the glass, and with the recording LED and IR LED disabled to reduce reflections. The Blink Mini was not designed to detect motion through glass and the results can be unreliable.

How wide is the field of view?

The Blink camera has a field of view of 110°. When you have connected your camera during the setup process, you can open a Live View to see your camera's perspective with a short delay. This will enable you to position your camera and ensure that the field of view can adequately capture the area(s) you want to cover.

Do Blink cameras pan and tilt?

Yes, the Pan-Tilt Mount is designed exclusively for use with the Blink Mini camera and supports user-controlled pan-tilt functionality directly from the Blink app. Learn more about the Pan-Tilt Mount.

For our other cameras, Blink’s included mount will allow you to easily set the positioning of a camera view, but the standard mount is not controlled remotely.

Please visit the appropriate article for more information:

Mounting Your Blink Wired Floodlight Camera
Mounting Your Blink Mini Camera
Mounting the Blink Video Doorbell‍
Mounting Your Blink Indoor (gen 2) and Outdoor Camera‍
Mounting Your Blink XT2 Camera‍
Mounting Your Blink XT‍
Mounting Your gen 1 Indoor Camera‍

What is the camera resolution for Blink cameras?

Blink cameras can record up to 1080p resolution, except for the Blink Indoor (gen 1) which has a resolution of 720p. The resolution is configurable in camera settings, learn more from our article here.

The camera frame rate ranges from 7.5 frames per second in low light situations to 30 frames per second in good lighting. The decreased frame rate in low light allows the camera to capture more light and present a clearer picture. Check out our article here about configuring your system to capture images in low light.

What is Instant-On?

With Blink’s Instant-On technology, recording starts within a fraction of a second, so you get a clear look at who or what triggered the alert.

How long can I set the camera to record for?

Clip length is customizable from 5 to 60 seconds. For information on how to change your clip length, click here.

When observing Live View on the Blink Mini, you must tap a "Continue" button every 60 seconds. When using Alexa devices for Live View, the length is five minutes.

How much data does a single clip use?

A five-second motion clip with audio is roughly 750 KB of data. This is important to note when you are viewing clips via cellular data rather than Wi-Fi.

With just five-second motion clips, a 256 GB USB drive will be full after approximately three-hundred and forty thousand (340,000) clips are stored.

Where are motion clips stored?

New device owners have a free trial subscription of the Blink Plus Plan to store an unlimited number of clips in Cloud Storage.

By default, clips are automatically deleted when they age to 60 days (30 days max in EU and UK). You can adjust when clips are automatically deleted from 3, 7, 14, 30, and 60 days (30 days max in EU and UK).

To learn how to share your motion clips outside of the Blink app, click here.

If your account was created on or before April 15th, 2020, you will continue to have access to free cloud storage and other features for any devices set up on your account. You are allotted 7,200 seconds of recording per Sync Module.

You can upgrade to saving unlimited number of clips by purchasing a Blink Subscription Plan at any time. Click here to learn more.

Is there Local Storage?

The Sync Module 2 has an active USB 2.0 port that accepts a USB drive between 1 GB and 256 GB in size, with at least 375 MB of free space available.

By default, the USB drive directly records motion clips from Blink Outdoor, Indoor (gen 2), and Mini cameras that are attached to the Sync Module 2 system. These clips are available in the Blink app Clip List. Local Storage does not need to be configured other than to set up the Sync Module 2 with a USB drive and connect one or more of the cameras mentioned. Live Views are never saved to the USB drive.

When Cloud Storage is active either with a subscription or free trial, Live View sessions and Motion Clips from Blink Outdoor, Indoor (gen 2), and Mini cameras are saved to the Cloud. If there is a USB drive available, all unsaved clips will be stored in a Clip Backup once per day.

XT2, XT, and Indoor (gen 1) cameras are not compatible with Local Storage. These cameras are given 7200 seconds of basic cloud storage for the life of the product.

The original Sync Module (black plastic case) has an inactive USB port, and will not save any files if you insert a USB drive.

How much storage do I get for recorded clips?

Your Blink Subscription Plan, or free trial, includes unlimited storage space for either a single camera (Basic Plan) or an unlimited number of cameras (Plus Plan). By default, each clip is automatically deleted when it reaches 60 days of age. You can change the Auto-delete setting to a maximum of 60 days (30 days in the EU/UK) at the top of the Clip Roll screen.

A Mini camera can save clips to the cloud when attached to a subscription plan. To use Local Storage, the Mini camera must be attached to a Sync Module 2 system. Click here to learn about Blink Mini storage options.

For older cameras - Blink XT2, XT, and Indoor (gen 1) - Blink provides 7,200 seconds (2 hours) of storage space for the life of the product. The storage space is 'given' to the Sync Module these older cameras are attached to.

Can my system automatically arm/disarm?

Yes, you can! With our scheduled arming feature, you can set times in advance for the system to automatically arm or disarm for motion detection. Click to learn how to activate a schedule.

For Schedules to work, each camera to be controlled must be enabled for motion detection.

What’s Live View?

Live View lets you see images and audio directly from a camera. A push-to-talk speaker enables live two-way audio from the Blink Video Doorbell, Indoor (gen 2), Outdoor, XT2, and Mini cameras.

With a subscription plan, you can save Live View sessions to cloud storage for later viewing. Blink Subscription Plans also enable Extended Live View - exclusively for Blink Mini cameras! This new feature provides images and sound directly from a Mini to the Blink app, up to 90 minutes at a time without user intervention. In addition, you can view regular Live View sessions up to five minutes without tapping on "Continue". Click here to learn more.

You can enter Live View from the Motion Alert system notification on your mobile device. Click to learn how to access Live View.

Some Alexa devices can access Live View from your voice command, learn more here.

Live Views are never saved to the USB drive.

Can I record when I’m in Live View mode?

If you have a subscription, Live View sessions can be saved to your clip roll.

See this page to learn more.

Do I need to run software updates on my Sync Module and Camera(s)?

Firmware updates will automatically be sent to your Sync Module and Camera(s). It is important that your Wi-Fi internet connection has at least 2 MB per second upload speed, and that it is available until the entire update is downloaded. Incomplete updates can cause the system to become stuck or unusable. Troubleshoot connectivity issues here.

Does Blink have Alexa or IFTTT functionality?

Yes! This will allow you to integrate Blink into other services that you may already use and love. Please note that IFTTT support is currently only available in North America and the EU.

The Alexa Skill is currently only available in the US, Canada, UK, France, Germany, Italy, and Spain. The Alexa installation guide is here. Learn more about the latest Alexa features here.
We will be adding support to other regions for these services in the near future.
Other third party scripts are not compatible with Blink products at this time.
Alexa Motion Announcements and Clip Viewing/Clip Status are not currently supported on cameras using Local Storage to record directly to a Sync Module 2 with attached USB drive.

Do Blink devices use Bluetooth?

No. Blink devices only operate through 2.4 GHz Wi-Fi, and Blink's proprietary Low Frequency Radio, not Bluetooth.

Can a Siren still be added to a Blink System?

Sirens are discontinued devices and no longer supported by the current version of the Blink app. It's extremely important to ensure that your Blink app is kept current with the latest version. Please contact support if you have additional questions regarding Blink Sirens.

Can a single camera exist in multiple systems or accounts?

No. A camera can only be added to a single account or system.

Cameras must first be deleted before added to different systems within the same account, or to a different account. Click here to learn more about deleting cameras.

Can my battery powered camera operate during a power outage?

Battery powered cameras require a connection to a Sync Module and to Wi-Fi. Blink Outdoor, and Indoor (gen 2) will attempt to record the first motion event after a power loss and upload that clip to the cloud once the system is back online. The 'offline' or power-out recording feature is not reliable however. Power and internet outages are a cause of system problems, please make sure both are always available. Learn about setting up Blink cameras.

Are Blink systems eligible for home insurance discounts?

No. Blink systems are not eligible, since insurance companies only offer discounts on "hard wired surveillance" security systems that trigger an alert to 911 dispatch.

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Subscription FAQ

The following are commonly asked questions about Blink Subscription Plans. Please select your country below.

United States

Blink Subscription Plans provide extra features and benefits for Blink devices. Compare plans or visit the Amazon.com Blink Subscription purchase page.

Where can I purchase a Blink Subscription Plan?

Learn all about Blink Subscription Plan benefits and to purchase a subscription plan.

Please Note: We recommend that you link your Blink account to your Amazon account before purchasing a subscription plan. Learn more about linking your accounts.

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How do I activate purchased Blink Subscription Plans?

Blink and Amazon accounts must first be linked in order for subscription plans to become active. Once your accounts are linked, you can attach Basic plans to your Blink devices to make them active. If you purchase a Plus plan, it will be automatically active for all your Blink devices when you link your accounts. Learn more about linking and attaching subscription plans.

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What does the Blink Subscription Plan include?

Blink Subscription Plans enable exciting features including unlimited cloud video recording, 60-day unlimited cloud storage, live view recording, Extended Live View (available on Blink Wired Floodlight and Mini cameras) and Photo Capture⁵(available on Blink Video Doorbell and Blink Indoor and Outdoor (3rd Gen) cameras). Learn more about subscription plan benefits.

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What happens when my free trial subscription ends?

We hope you have enjoyed your free trial⁴ of the Blink Subscription Plus Plan!

The free trial does not automatically enroll you into a subscription plan. Once your free trial ends, no new recordings will be saved to the cloud and your existing cloud recordings will be deleted based on your settings in the Blink app. Learn more and subscribe to a Blink Subscription Plan!

Blink XT, XT2, and legacy Indoor cameras are eligible for the Blink Subscription Plus Plan; however, they do not require a subscription to save videos when the free trial ends. When these cameras are not covered by a subscription plan, they use their 7200 seconds per Sync Module of cloud storage. Learn more about Blink storage options.

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Am I eligible for a Blink Subscription Plan?

US customers who own Blink devices can choose to purchase a Blink Subscription Plan. A 30-day free trial⁴ of the Blink Subscription Plus Plan starts immediately when your new eligible Blink device is set up. An Amazon.com account is required to purchase and activate Blink Subscription Plans.

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How do I get a Blink Subscription Plan?

To sign up for a Blink Subscription Plan, follow the steps below:

Link your Blink and Amazon accounts. Blink app > Settings > Account and Privacy > Amazon Account Linked.
Note: It is important that your subscription plan is chosen, attached and purchased using the same Amazon.com account that is linked to your Blink account.
Select the subscription plan you’re interested in on the Blink Subscription Plan landing page.
While in the purchasing flow on Amazon, you'll be asked to attach the plan to your device (Basic Plan) or to your Blink Account (Plus Plan).
Your Blink device is now covered with a Blink Subscription Plan!

View step by step instructions.

If you’re interested in purchasing a Blink Subscription Plan, you can opt for a Basic Plan at $3.00 per month per device or a year-long subscription at a two-month discount of $6. Blink Subscription Plus Plan, you can opt for a monthly plan at $10.00 per month covering all devices on your account or a year-long subscription at a two-month discount of $20!

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Can I try a Blink Subscription Plan before I subscribe?

Yes. A 30-day free trial of the Blink Subscription Plus Plan begins when you set up your new Blink Wired Floodlight, Video Doorbell, Blink Mini, Indoor and Outdoor (3rd Gen) camera.

Cameras covered by a free trial of the Blink Subscription Plus Plan are limited to 7200 seconds per Sync Module of cloud storage.

If your account was created on or before April 15th, 2020, you will continue to have access to 7200s (2 hours) of free cloud storage and other features for any devices set up in your account and will not receive a free trial. Learn more about Blink Subscription Plans.

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How can I see the remaining days that are in my free trial period?

When you are within your 30-day free trial period, you will see a banner on the home screen of your app that shows the remaining days of your free trial period. Additionally, you will receive an email regarding the remaining days of your free trial, with links to assist you with purchasing a subscription plan. You also have the option to cancel your free trial within the Blink app Account screen.

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What devices are eligible for a Blink Subscription Plan?

Blink devices including the Blink Wired Floodlight Camera, Video Doorbell, Blink Mini, Indoor and Outdoor (3rd Gen) cameras are eligible for both the Basic and Plus Plan.

Blink XT, XT2, and legacy Indoor cameras are eligible for the Blink Subscription Plus Plan featuring 60-day unlimited cloud storage.

The Blink Subscription Plus Plan will cover all Blink cameras on your account, including any Blink XT, XT2, and legacy Indoor cameras. Blink Subscription Basic plans only cover a single eligible device.

Features	Wired Floodlight Camera	Video Doorbell	Indoor and Outdoor (3rd Gen)	Mini	XT2	XT	Indoor (1st Gen)
Eligible for Basic Plan	Yes	Yes	Yes	Yes	No	No	No
Eligible for Plus Plan	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Subscription cloud storage available	Yes	Yes	Yes	Yes	Yes (Plus Plan)	Yes (Plus Plan)	Yes (Plus Plan)
Free cloud storage (any purchase date)	No	No	No	No	Yes	Yes	Yes
Compatible with Blink Subscription Plan	Yes	Yes	Yes	Yes	Yes	Yes	Yes

Learn more about the additional features included in Blink Subscription Plans.

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I am having trouble subscribing? What do I do?

We are here to help! First make sure you have followed the steps to set up a device in your Blink account. Then ensure you have linked your Amazon and Blink accounts from Account Settings in the Blink Home Monitor app. If you have already completed these steps, contact us.

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Is a Blink Subscription Plan required to use my Blink products?

No. Your Blink products provide their standard features (such as motion alerts, live view, and two-way audio) without any subscription. Blink Subscription Plans offer additional features for those who want them.

If your account was created on or before April 15th, 2020, you will continue to have access to 7200s (2 hours) of free cloud storage and other features for any devices set up in your account. You can choose to upgrade to unlimited video recording by purchasing a Blink Subscription Plan at any time. Learn more about purchasing Blink Subscription Plans.

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Will I lose access to my videos if I cancel my plan or my free trial expires?

Your existing videos will remain available for viewing, downloading, and sharing in the Blink app until they are deleted based on the auto-delete setting subject to the 60 day video storage limit. Learn more about Blink Subscription Plans.

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What happens when I add a new Blink device?

With the Blink Subscription Plus Plan, all Blink devices on the account are covered automatically. If you’re currently subscribed to a Blink Subscription Basic Plan and want your new device covered, you can add another Basic plan for your new device, or upgrade to the Plus Plan to cover all your devices.

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What is Rapid video access and how does it affect the way I view video clips?

Rapid video access allows you to instantly watch your videos as soon as they’re recorded. This feature is only available to customers with subscription plans. Videos can be accessed with reduced-loading times from the cloud, compared to clips viewed from local storage.

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I am a Blink Subscription Plus Plan subscriber, how do I redeem my 10% discount?

Your discount becomes available once your free trial ends and your Blink Subscription Plus Plan subscription becomes active. Log in to Amazon.com using the account you used to subscribe to the Blink Subscription Plus Plan. Once you have added Blink products to your cart, the discount will be automatically calculated and added during checkout.

What are the terms to the 10% discount?
Applies to customers with an active Blink Subscription Plus Plan at the time of purchase of new Blink product.

Applied at time of checkout.
Only available for customers with a paid and active Blink Subscription Plus Plan.
10% off Blink hardware and accessories only.
Discount does not apply retroactively.
Discount is not available for Amazon Business accounts.
Discount is non-transferable.
Discount begins after subscribing.
We reserve the right to waive enforcement of these terms.

The 10% discount on Amazon.com activates for Blink Subscription Plus Plan subscribers only. Shop eligible devices here.

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What happens if I cancel my Blink Subscription Plan when my account is created before April 15, 2020?

Accounts created on or before April 15th, 2020 benefit from 7200s (2 hours) of free cloud storage. If you chose to subscribe a Blink Subscription Plan and later decided to cancel it, you will lose access to unlimited video recording for the devices covered by the plan(s), Extended Live View for your Blink Wired Floodlight and Mini camera, and your devices will revert back to 7200s (2 hours) of free cloud storage.

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I have Blink products at more than one address. Does one Blink Subscription Plus Plan cover them all?

Yes. Blink Subscription Plus Plans will cover eligible devices at multiple addresses, as long as they're under the same Blink account.

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When will I be billed for my Blink Subscription Plan?

After the 30-day free trial, you will be billed based on the subscription plan and date when you purchased. Learn more about Blink Subscription Plans.

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What if I don’t want to pay for/renew a subscription?

To cancel your subscription at any time, go to your Amazon account and select Your Memberships & Subscriptions. Learn more about yearly auto-renewals for digital Amazon subscriptions.

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Can I gift a subscription plan?

No.

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Am I going to be auto enrolled or will I be notified first? My credit card information is on file with Amazon.

Customers are not auto enrolled and can purchase subscriptions on Amazon.com.

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How do I subscribe and manage my subscription?

Anytime during your 30-day free trial, link your Amazon and Blink accounts and then attach your Blink Subscription Plan to a device or account. Once you have purchased, you can manage your subscription through your Amazon account under Your Memberships & Subscriptions.

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What are the terms to the extended warranty?

For the extended warranty coverage to apply to your Blink device, the device must be within its original warranty period when you subscribe to the Blink Subscription Plus Plan. Once the original warranty expires, the device will be covered under the Blink Subscription Plus Plan until your Plus Plan is cancelled. Non-Blink and other third-party devices are not eligible for the extended warranty.

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Are Blink accessories covered by extended warranty if I have a Blink Subscription Plus Plan?

Yes, if you have a Blink Subscription Plus Plan, otherwise they have a 1 year warranty in the US/CA and 2 year in the EU/UK.

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What types of subscriptions are available?

Compare Blink Subscription Plans

	Without plan	Blink Basic Plan	Blink Plus Plan
Price		$3/month per device or save and subscribe for $30/year	$10/month for unlimited Blink devices or save and subscribe for $100/year
Number of devices supported	N/A	1	Unlimited number of devices per account
Motion-activated notifications
Live view streaming
Motion detection video recording	Available with Sync Module 2 and USB storage (sold separately)
Live view recording (does not include extended live views)
Extended Live View (available only for Mini and Wired Floodlight cameras)
60-day unlimited video history
Optional local storage backup*	Available with Sync Module 2 and USB storage (sold separately)
Rapid video access (instantly watch your videos as soon as they’re recorded)
Video sharing¹
Photo Capture (images captured periodically for more coverage)⁵**
10% off Blink devices on Amazon.com³
Extended warranty coverage²

*Feature applicable to Blink Wired Floodlight, Indoor and Outdoor (3rd Gen), Video Doorbell, and Mini.
** Feature applicable to Blink Indoor and Outdoor (3rd Gen) cameras and Video Doorbell.

¹Your Blink videos in the cloud are stored temporarily, e.g. up to 60 days in US. See Blink Subscription Plans for more information about your plan's retention period. To keep important videos beyond this period, download them to your mobile device.

²For the extended warranty coverage to apply to your Blink device, the device must be within its original warranty period when you subscribe to Blink Plus Plan. Once the original warranty expires, the device will be covered under Blink Plus Plan until you discontinue your Blink Subscription Plus Plan. Non-Blink and other third-party devices are not eligible for the extended warranty.

³Terms and Conditions apply.

⁴Free trial is not applicable for accounts with an existing Blink Plus subscription. Terms and limitations apply. See Blink Subscription Plans for more information.

⁵Photo Capture clips are temporarily stored in the cloud up to 60 days.

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Canada

Blink Subscription Plans provide extra features and benefits for Blink devices. Compare plans or visit the Amazon.ca Blink Subscription purchase page.

Where can I purchase a Blink Subscription Plan?

Learn all about Blink Subscription Plan benefits and to purchase a subscription plan.

Please Note: We recommend that you link your Blink account to your Amazon account before purchasing a subscription plan. Learn more about linking your accounts.

Your country of record (COR) and preferred marketplace (PFM) must both be set to Canada to be eligible to purchase Blink Subscription Plans. This can be set on the Manage Your Content and Devices page.

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How do I activate purchased Blink Subscription Plans?

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What does the Blink Subscription Plan include?

Blink Subscription Plans enable exciting features including unlimited cloud video recording, 60-day unlimited cloud storage, live view recording, Extended Live View (available on Mini cameras) and Photo Capture⁵(available on Blink Video Doorbell and Blink Indoor and Outdoor (3rd Gen) cameras). Learn more about subscription plan benefits.

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What happens when my 30 day trial at no cost ends?

We hope you have enjoyed your 30 day trial at no cost⁴ of the Blink Subscription Plus Plan!

The trial does not automatically enroll you into a subscription plan. Once your trial ends, no new recordings will be saved to the cloud and your existing cloud recordings will be deleted based on your settings in the Blink app. Learn more and subscribe to a Blink Subscription Plan!

Blink XT, XT2, and legacy Indoor cameras are eligible for the Blink Subscription Plus Plan; however, they do not require a subscription to save videos when the trial ends. When these cameras are not covered by a subscription plan, they use their 7200 seconds per Sync Module of cloud storage. Learn more about Blink storage options.

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Am I eligible for a Blink Subscription Plan?

Canadian customers who own Blink devices can choose to purchase a Blink Subscription Plan. A 30 day trial at no cost⁴ of the Blink Subscription Plus Plan starts immediately when your new eligible Blink device is set up. An Amazon.ca account is required to purchase and activate Blink Subscription Plans.

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