Blink Basics

Things to help smooth your experience

Here are a few resources to help you manage your Blink devices.

Getting started

System requirements

To avoid issues using the Blink app or setting up devices, make sure your phone or tablet meet the requirements listed below and that your Blink app and your device's operating systems are all up-to-date. To learn more, visit How to update your iOS and Android devices.

To set up your devices and manage your cameras in the Blink app, the following is required.

General requirements

  • A Blink account and current version of the Blink app.
  • A valid email to receive time-limited account verification codes, password reset links, and communication regarding any account or camera issues.
  • 2.4GHz Wi-Fi network with a minimum of 2 Mbps upload speed per Blink device (see detailed requirements* below).
  • One of the following mobile devices:

Wi-Fi Network Requirements

  • Wi-Fi: 2.4GHz Wi-Fi network 802.11b/g/n 
  • Internet: A high-speed internet connection (DSL, Cable, Fiber) with a minimum upload speed of 2 Mbps per Blink device
  • IP Configuration: DHCP 
  • Wi-Fi Security: WEP, WPA, WPA2 with TKIP SSID
 Important Information
  • Blink products are unable to access the internet on networks that require authentication through a third-party login website. For example, hotel or school Wi-Fi.
  • If you use a VPN, try disabling your VPN on your mobile and uninstall any conflicting apps before downloading the Blink app. Learn more about conflicting apps.
  • The use of mobile hotspots are not recommended as their connections can be unreliable. 
  • If using a Mi-Fi router, make sure all Blink devices have the strongest connection possible and are connected to a 2.4GHz band. To learn more, visit Understanding Blink Wi-Fi Requirements.
  • Blink does not recommend using satellite internet due to high latency issues.

Power requirements

Depending on your Blink camera, your device is either powered by AA 1.5 volt lithium non-rechargeable batteries, micro USB cable, USB-C cable, or hardwired to a 100VAC-240VAC 50/60Hz power source. To learn more, visit How are Blink cameras powered?


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Downloading the app and creating an account

If you're new to Blink, begin by downloading the Blink app. Once you have installed the app, you can proceed with creating an account. 

With Blink, you have one user account with one email address and phone number. Upon login and certain other actions, a verification number is sent to the mobile number or email address associated with the account.

Note: If you want to share your account with other users, learn more about setting up a second phone or device.

To get started with the Blink app:

  1. Launch the Blink app and tap Create Account at the bottom of the screen.
  2. Select your country from the drop-down menu and tap Next.
  3. Your region is pre-selected based on your IP address. Confirm your region and tap OK.
  4. Enter a valid email address, and tap Next.
  5. Create a password and tap Create Account. The password requirements are listed at the bottom of the screen. Tap the eyeball icon to display what you are typing.
  6. Enter the 6-digit verification code you received via email, then tap Verify
  7. Add a phone number to enable multi-factor authentication (MFA). Choose to receive verification codes via text or voice call. Tap Next.
  8. Enter the 6-digit verification code you received via SMS/voice call, then tap Verify. If you don't receive a verification code, wait 90 seconds and tap Resend code. If verification failed, tap Try Again.
  9. Tap Agree and Continue to link your Amazon and Blink accounts, or tap Skip in the top right to bypass this step.

After successfully completing all required steps, you'll be logged in to your Blink account. If you experience issues or require assistance in creating an account, contact Blink Support

If you encounter an unsupported browser message, visit Unsupported Browser or Page Could not be Found Error.

To sign in the Blink app:

  1. Open the Blink app.
  2. Tap Sign In.
  3. Enter your email address and tap Continue. If you forgot your password, tap Forgot your password?
  4. Enter your password and tap Sign In. If a security check identifies your password as compromised, you will be prompted to change it.
  5. Enter the 6-digit verification code you received via SMS/Voice call or email, then tap Verify Code. If you don't receive a verification code, wait 90 seconds and tap Resend code. If verification failed, tap Try Again.
    • To bypass verification when you log in using this device for the next 30 days, select Trust this device (up to 30 days).
  6. If prompted, set up Two-Step Verification, then tap Next. To learn more, visit Securing your Blink Account with Multi-Factor Authentication.

After successful verification, you'll be logged in to your Blink account. If you encounter issues during the sign-in process, please refer to Troubleshooting Blink Account Login Issues.


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Setting up your device

Visit the Setting up your Blink devices category for camera and device setup guides with step-by-step instructions. Popular setup articles are listed below.

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Troubleshooting

Common troubleshooting tips

Visit the Troubleshooting category to find answers to common questions. Or, select one the troubleshooting articles below.

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